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Sbusiso Shezi Posted on Apr 01, 2018

Google play services does not want to update. Error code 920

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My lenovo tablet won't let me open setting because I get message saying unfortunately google play has stopped working, does any one how to fix this problem? Can any one help

Google Play Services, the preinstalled app on your phone plays an extremely crucial role in the regular running of your lenvono. If anything is wrong with it, then your lenovo will start throwing fits in the form of errors and crashes including 'Google Play Services keeps stopping' error.
To remove the error, you need to fix Play Services. Here you will find numerous ways to fix any issue related to Play Services. Let's get to know them.
1 Starting with, will actually with restarting you Lenovo.
2 Another that does wonders for any issue is to "clear the cache" and date of the particular app. In this case, we need to clear cache and data for "Google Play Services" and "Google Play Store".
Doing any of that will not delete any data from your phone. However, clearing data will log you out from Play Store and reset its settings. In settings
3 "Google Play Services" is a system app, you cannot remove it from your lenovo completely. However, you can uninstall the updates, which will revert it to the factory version forcing your phone to update it automatically, thus fixing any issue.
On the Google Play Services screen, tap on the "three-dot" icon at the top-right corner. Select Uninstall updates from the menu.
4 Unlike other installed apps, you don't have to update Google Play Services manually. It's done automatically in the background by your lenovo.
However, sometimes, the issue is with the update itself. So you need to update it to the newer or older version manually. We have covered ots of ways to update google play service in detail. Do check that. And if you face any issue while updating it, check fixes.
6 Similar to restart, sometimes booting in the safe mode fixes various issues on an Android phone. Again, doing that will not delete you data and you can access it in safe mode as well. Running the lenovo in safe mode also helps in identifying the issues caused by the third-party apps.
I hope these will get you over your issue with ease.
0helpful
1answer

Neoniq NQT-73GiQA. Why does it keep indicating 'Google play services has stopped'?

This is probably the most common error faced by Android users. This error is not critical and will not harm your android, it can be very annoying when the messages pop-ups continuously and says, "Unfortunately, Google Play Services has stopped working". So if your facing that error, and are unable to troubleshoot the problem, Here are your answers to the fix, and resolve your issue. So let's get started with all fixes to solve the error.

Reasons

Almost every kind of Playstore error occurs due to the Network issue, or any hardware or software issue. The main reason is Play Store is hard-wired with a specific device, and it may happen that accidentally Google has rolled out a wrong version of Google Play store in your device.

Before You Start

Before proceeding with the fixes, let's have a look at some short-tips that can help you in coming out from the issue as well, If any of the below-mentioned things happened with your device, so firstly perform these short-tricks. In most of the cases these short tricks solve the problem
  • If the app is crashing so frequently.
  • If the app isn't opening.
  • If the app doesn't respond.
  • If the app isn't working properly.
Try these small tricks, to fix the issues
  • Refresh networks.
  • Reboot your device.
  • Check application is updated.
  • Check for the Software or Android update.
  • In this case of Google Play Services, try uninstalling the updates.
0helpful
1answer

Having trouble reloading google on tablet after factory reset.

u may after update google services go to google play store go to my apps go down to google services press on thatat and it should say uninstall or update go to update and let update and it should work then when its updated
0helpful
1answer

My granddaughters contixo tablet will not connect to google. I have factory reset it and nothing works. How do I get it to connect?

is there an error message? make sure you are connected to WiFi then try to update the google services mannually.
Go to Settings > Security > unknown sources enabled it. This just allows you to install apps from outside Google Play. Google Play services 11 9 51 APK Download by Google LLC APKMirror
Make sure you download the Google Play Services APK from link, then install it. Your tablet must be Android 4.0 and above. how this helps. please reply.
0helpful
1answer
1helpful
1answer

The Google play services are not working on my Tablet, how can I fix this?

Google Play Services needs to be updated from time to time. It seems to keep getting bigger and bigger. You can go into Settings - Apps and then ALL and scroll to find Google Play Services and then click on it. The screen that comes up will give you the option to clear the cache and clear the data.

First clear the cache. Then see if that solves the problem. Likely it won't. Then you can clear the data. It that doesn't work for you then click on *uninstall updates.* This will reset the Google Play Services to original factory. Reboot and make sure you have a good wi-fi connection as the Google Play Services should connect to the Google Play Store and update automatically. If it doesn't, then open the Store app and select *My Apps* *All* and scroll to Google Play Services.and click *Update*.

Note: the Store App, itself, might be slow and balky until the updated Play Services is installed and running.

Here's a hint. If you do the above and delete the updates from the Google Play Services app on your device, when you boot up your device might act balky - just give it a few minutes as it's probably connecting and downloading the Google Play Services updates automatically. Google Play Services is important for just about everything that communicates with Google so don't expect all the other Google apps to work until the updated version of Google Play Services is installed and working.
1helpful
1answer

When I try to download an App, I get an ERROR that says: Error retrieving information from server. [RPC-S-5:AEC-0]. How can I get this to download apps?

Fixing RPC:S-5:AEC-0 Google Play Store Error


The Google Play / Android Market error retrieving information from server RPC:S-5:AEC-0 error message can be a bit of a pain, the RPC:S-5:AEC-0 error just randomly appeared on my tablet after it upgraded to a newer version of Android. However this is how i managed to fix the RPC:S-5:AEC-0 error with ease.
  1. Load the Settings app, click apps, then select "All"
  2. Next in the all apps view find the "Google Play Store" and click on it
  3. Now click "Clear Cache" (Not Data), then Force Stop.
  4. Next in the same app list find "Google Service Framework"
  5. Click clear data (Not Cache), then Force Stop
  6. Switch off the phone or tablet and turn it back on
  7. You should be able to download and update apps from the Google Play store once more.

Enjoy no more RPC:S-5:AEC-0 errors when downloading or updating apps.
Or Simply Go to settings/app.manager/all
Delete data + cache :
Google Play Store
Google Play-services
Google Services Framework
Hangouts
Market-feedback agent (important)
Then delete google-account(data/system/user/0/ fine the accounts.db file and cut and paste it somewhere else)
Restart the phone and then re-add google-account( paste your accounts.db file earlier to it's original location).
p/s~Your device need to be rooted to remove/delete google account without a factory reset.

enjoy and have a good day :)
0helpful
1answer

What does code 912 mean? i get this when downloading apps from apps store

There are a few reasons why you would get a 912 error when downloading apps.
  • Downloading apps directly to an SD card
  • Play Store (app store) needs to be updated
  • Bad cache
The following methods could help solve the problem
Clear Cache and Reboot
  • Go to Setting >> Go to Application Setting (In some devices application setting is named as apps).
  • Go to, All the apps > >Find the Google Play Store >> Clear Data and Cache
  • Once you have clear everything, Next you need to Force Stop the application
  • Also, try to clear Cache and data of Download Manager and Google Service Framework.
  • Now, Restart your device and try to download the app.
Unmount SD Card
  • Go to Setting >> Storage >> Scroll down and select "Unmount SD card"
  • Open Google Play Store >> Download the app again that was giving you the error message
  • After successful installation, Go back to Settings >> Storage >> tap on "mount SD card"
  • If above steps didn't work, also try removing your SD card before installing.
Move app to phone
  • Go to Settings >> Go to Apps >> Select, All the apps
  • Scroll down and select the app that was giving you the error during update
  • Select "Move to phone"
  • Open Google Play Store and update the app
  • After successful installation, you can move the app back to SD card
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