Our agency has the Samsung idcs 28D.We're trying to change the hour that the day greeting ends and the night greeting begins. If we cannot do this, then please tell us how to shut off both greetings.

SOURCE: I have the samsung IDCS

Hi, all you need to do is to go into your voice mail via the voice mail key, once in listen to the prompts until it says ' to assign your no answer greeting'. The prompts give the option to listen and record a greeting, however make sure that you delete the original and record a new greeting other wise the messages play back-to-back! I've posted a video to help you to do this, or visit www.abbeytelecom.com for further advise

SOURCE: how do i change my voicemail greeting on my

Hi, to change your Voice Mail greeting press your Voice-Mail key, enter your passcode, press 0 , 5 , 7 listen to your greeting, press 3 to delete and re-record your message. when you have done this press the # key to save. I have sent you a Voice Mail training video, i have over 65 others like it giving help and advise on the Samsung DCS.

http://www.abbeytelecom.com for written copy

SOURCE: On my Samsung idcs 28d,

Hi, to change your day greeting on a Samsung iDCS 28D, iDCS 18D, DS-5021 and DS-5014 telephone:

1. Press the voicemail button
2. Press * # 0000
3. Enter the system password
4. Press 1 to edit system prompts
5. Enter 1001 for the Day prompt
6. Press 1 to listen to the current prompt. If this is not the prompt you want to record press * *
7. If this is the correct prompt press 3 to discard the current recording and begin recording a new prompt.
8. Press 2 when finished and review the greeting. If the greeting is acceptable press # to save
9. Hang up

SOURCE: I have the samsung idcs

Hi I am assuming that your are using the Samsung Voice Mail, if so to change the no answer greeting;

enter voicemail, press the Voice Message Key, the pass code will be set in default to 0000. Your mailbox will not function properly until you have put your voice message on. To do this, press option 0, followed by 5 followed by 7. When you have got the message you require press the #. If you regularly change your voicemail message, you must press 3, delete the original message and reset the message followed by the #.

have uploaded a video off http://www.abbeytelecom.com which explains Voice-mail in more detail, if you are operating a differant system then I can only suggest that you rafer to the relevant operators manual