Galileo-pro 11.5 (rct6513w87
SOURCE: do they have a manual that tell you what are the keys are for on a 11 galileo pro tablet
Who, exactly, are 'they' ?
You perform a hard reset which restores the device to factory settings and erases the data accumulated since it came out of the box.
How to Reset an RCA Tablet
https://rcaav.com/wp-content/uploads/2016/09/RCT6513W87DK-ebook_En-25-07-2016.pdf
If it is locked with a pin code, you might want to contact the person you got it from and have them do this.
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