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Paul Flaherty Posted on Mar 21, 2018

My Nortel T7316 16 button phone has the voicemail indicator constantly on with three off hook hand set icons surrounding it. What happened and how do I fix it?

5 Related Answers

A

Anonymous

  • Posted on Dec 25, 2007

SOURCE: Voicemail isnt set up on phone Avaya 5410

You need to talk to the system administrator. They control the Voicemail.

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Anonymous

  • 106 Answers
  • Posted on May 07, 2009

SOURCE: Voice Message Icon always displaying

The voice mail symbol is sent to your handset by the network when you get a voicemail, they then send the handset another message to remove the icon once you have listened to the voicemail... Sometimes an error occurs and the phone doesnt receive the removal message...

Try getting a friend or using another phone send yourself a voicemail, then using your phone, check your voicemails, listen to the one you have and delete it... The icon should go... However if its a hardware fault with the handset display then this will not fix it...

consultel1

george peters

  • 860 Answers
  • Posted on Oct 20, 2009

SOURCE: How do we reset a voicemail password for a Nortel

press feature 983 the screen should say log:
enter 1020000 (default password) if you have a 3 digit intercom number, 120000 if you have a 2 digit intercom number
the display should say mbox, AA, and othr above the three soft keys
press the mbox soft key
the screen should say add, del, and chng above the soft keys
press the chng soft key
enter in the mailbox number you wish to reset the password on
press ok
the screen should say reset and next above the soft keys
press the reset soft key
press the Rls key
your password should be reset to 0000

consultel1

george peters

  • 860 Answers
  • Posted on Jun 23, 2010

SOURCE: Nortel T3716E send calls to voicemail HELP!

Sounds like the call forward no answer isn;t set up on your extension. The first thing to do is to find out what the voice mail pilot number is. That's done by pressing feature 982. The display should say "set:xxx". The set number provided is the voicemail pilot number. Next you'll need to enter system programming. Programming is done on 7310, 7324 and 7316 type sets. Enter programming by pressing the feature key followed by **266344.When prompted to enter the password enter 266344.
The screen should say TERMINALS&SETS. The 4 top line/feature keys are now used for programming
At the terminals&sets prompt, press the show key (top right arrow). The display should now ask for an extension number. Enter extension number you want to change call forward no answer on.
Press the show key (top right arrow)
The display should say LINE ACCESS
Press the next key (bottom right arrow) .
The display should say CAPABILITIES.
Press the show key (top right arrow) .
The display say foward no answer.
press theshow key (top right arrow)..
The display should say none. Press the chng key and enter in the voice mail pilot number. press the show key again (top right arrow) To review the rings til forward. Press the chng key if you wish to change the ammount of rings til answered. Press the release key when finished

Anonymous

  • 11 Answers
  • Posted on Jan 11, 2011

SOURCE: How do I change voicemail

feature 981
enter password
listen for promt to change greeting.

for main greeting

press feature 983
if 3 digit extensions enter 1020000 if 2 digit extensions enter 120000

press AA
press grtg
press 1
press rec
press ok to end recording
press ok

press rls
To Listen to the Greeting, press Play. To ReRecord, press RETRY. Press OK to accept Greeting.

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