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Hi,
I want to help you with your problem but I need more information. What type of device is your Smart Link RF720BG? Is it a Cellphone a thermostat or what, because there are more than 1 of that model number and it's for different products.
Hi Thanksfor using FixYa. Please download the software and install it from the link--- Rio RiotFirmware update and software Please dorate the solution and revert for further assistance. Thanks Rylee
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