My Whirlpool washer is not performing the high speed cycles. Diagnostic tests return no error codes and run through all the cycles, including the high speed spin cycle.
Diagnostic tests return no error codes and run through all the cycles, including the high speed spin cycle. But when using any of the washing settings, washer does not perform higher speed spin cycles, whether there are clothes in the washer or not. All other functions are normal.
it sound to me to be the water pump, with all the water in the tub, the machine dont spin ok, and the water is extracted by centifugal force, not by pumping as it should be, call a tech, this is a hard job for regular people..good luck
If you have changed the door lock assbly,the next thing it could be is the need for a motor conversion kit. this is something you need to place a service call on. The approx cost for part #12002039 is 240.00US
It's a bad wax motor inside the door latch. The diagnostics are buggy and do not test it properly. It should measure about 1.5K ohms, and when 120 VAC is applied to it, it should extend in about a minute. Part number 12002535 is $10 to $15.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This particular washer has a test that we can run to see any errors. This can be confusing on this model. I am including a document below that will describe how to view the old error codes. Use the section that starts with Activating the service diagnostic modes. You can start with the cycle selector knob at any position.
Be sure the washer is in standby mode (plugged in with all indicators off).
Perform the following sequence of movement using the cycle selector knob. NOTE: After reset, sequence "a" through "e" must be completed within 6 seconds. When it tells you to rotate the cycle selector knob, it means 1 click, not a full turn. Once you have completed the cycle knob turns reset and "a" through "e", turn the cycle selector 1 click clockwise from the position it is already in. This is the fault code display mode. Then press the start button. Each time you turn the cycle selector knob 1 click clockwise after pressing start will show you an error code. Note: this washer stores 4 codes if any. The error codes on this washer are displayed in this format: F5 E3, F7 E1, etc. There is an error code chart in the image below.
If there are no error codes stored, I recommend that you start from the beginning (step 1 above) and then run the Automatic test mode. If this unit detects a problem, it will display the error at the end of this test. Here is a list for the errors. Post back your results.
I know how frustrating it can be when appliances do not function properly.
This particular washer has a test that we can run to see any errors. This can be confusing on this model.
I am including a document below that will describe how to view the old error codes. Use the section that starts with Activating the service diagnostic modes. You can start with the cycle selector knob at any position.
Be sure the washer is in standby mode (plugged in with all indicators off).
Perform the following sequence of movement using the cycle selector knob. NOTE: After reset, sequence "a" through "e" must be completed within 6 seconds. When it tells you to rotate the cycle selector knob, it means 1 click, not a full turn. Once you have completed the cycle knob turns reset and "a" through "e", turn the cycle selector 1 click clockwise from the position it is already in. This is the fault code display mode. Then press the start button. Each time you turn the cycle selector knob 1 click clockwise after pressing start will show you an error code. Note: this washer stores 4 codes if any. The error codes on this washer are displayed in this format: F5 E3, F7 E1, etc. There is an error code chart in the image below.
If there are no error codes stored, I recommend that you start from the beginning (step 1 above) and then run the Automatic test mode. If this unit detects a problem, it will display the error at the end of this test.
I know how frustrating it can be when appliances do not function properly.
This particular washer has a test that we can run to see any errors. This can be confusing on this model.
Activating the service diagnostic modes.
You can start with the cycle selector knob at any position.
Be sure the washer is in standby mode (plugged in with all indicators off).
Perform the following sequence of movement using the cycle selector knob. NOTE: After reset, sequence "a" through "e" must be completed within 6 seconds. When it tells you to rotate the cycle selector knob, it means 1 click, not a full turn. Once you have completed the cycle knob turns reset and "a" through "e", turn the cycle selector 1 click clockwise from the position it is already in. This is the fault code display mode. Then press the start button. Each time you turn the cycle selector knob 1 click clockwise after pressing start will show you an error code. Note: this washer stores 4 codes if any. The error codes on this washer are displayed in this format: F5 E3, F7 E1, etc...
check drain trap for restriction
If the drain time exceeds 8 minutes, the water valves turn off.
This error code is only shown in Diagnostic test.
Possible Causes/Procedure
- Ask the customer how much detergent they are using and if it is HE
detergent. May have too much suds present causing this condition.
- Turn washer ON to verify pump operates; run the drain cycle.
- Check the drain hose and make sure it is not plugged or kinked.
- Unplug washer or disconnect power
- Make sure that wire harness connections at the Drain Pump, Pressure SW,
& CCU (DP2, PR6 cavities) connectors are not broken or with wires detached,
and that connector internal pins are visible.
- Check continuity from the Drain Pump & CCU (DP2 cavity) connectors.
- Check continuity from the Pressure SW & CCU (PR6 cavity) connectors.
- If the continuity diagnosis failed, Main Harness must be replaced.
- Make continuity test to the Pressure SW. See page 8.
- Check the resistance of the motor pump. See page 8.
- Plug in washer or reconnect power.
- Run the drain cycle.
- If the failure continues, unplug washer or disconnect power.
- Check the drain pump filter for foreign objects.
- Disassemble the drain pump from the washer.
- Check that the impeller is not detached from the motor shaft. If the
impeller is detached from the shaft, is broken or has any scratches,
the drain pump must be replaced.
- Plug in washer or reconnect power.
- Verify the unit operation by performing the Diagnostic Test cycle.
See page 5.
- After the diagnostic test has finished, unplug washer or disconnect
power and wait for 15 seconds.
serial communication error between central control and motor control. Check connections at ccu (top front right corner) and mcu (bottom by motor), check belt drive for wear. Did motor run ? Any other codes in diagnostic? (any one modifier button 4 sec on 4 secs off 5 times.) F codes are failures and C codes are portions of test cycle(automaticly run)
F then 2 flashes when in: Diagnostics Test mode if a stuck key is detected. Standby mode if there is a user interface mismatch. DISPLAY (Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE
Console and Indicators This test is performed when any of the following situations occurs during the Console and Indicators Diagnostic Test:
None of the indicators light up No beep sound is heard Some buttons do not light indicators None of the indicators light up: 1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P11 connector is inserted all the way into the machine/motor control. 2. Visually check that the user interface assembly is properly inserted in the console assembly 3. If both visual checks pass, replace the user interface assembly. 4. Plug in washer or reconnect power. 5. Activate the Console and Indicators Diagnostic Test mode to verify repair. 6. If indicators still do not light, the machine/ motor control has failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.
No beep sound is heard: 1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the P5 connector is inserted all the way into the machine/motor control. If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Activate the Console and Indicators Diagnostic Test mode to verify repair. 4. If replacing the user interface assembly failed: Unplug washer or disconnect power. Replace the machine/motor control assembly. Plug in washer or reconnect power. Activate the Console and Indicators Diagnostic Test mode to verify repair.
Some buttons do not light indicators: 1. Perform steps in Accessing & Removing the Electronic Assemblies, and visually check that the console electronics and housing assembly is properly inserted into the front console. If visual check passes, replace the user interface assembly. 2. Plug in washer or reconnect power. 3. Activate the Console and Indicators Diagnostic Test mode to verify repair.
Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.&%$#
×