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Ask them direct. There are no download sites and they don't offer it. It is Budget price Chinese junk. These DVR and Camera Bundles are a one-time offer and they move on to the next iteration.
Check the Nikon website at www.nikon.com. There you will have access to tech support and other information which may be helpful. It may also list an 800#.
You may want to call Olympus digital tech support for assistance as they will be able to possibly troubleshoot the issue for you. Their telephone number is 888-553-4448 option 5.
You will need to call Olympus to have them email you the Digital Wave Player application files. Their telephone number is 888-553-4448 option 5 then option 2 for digital voice recorders.
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