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Call Brother at 1-877-276-8437 and they can tell you who their service center is in your area. Or go online and see if they list one for your area at brother-usa.com
A E000-0320 code is a fixing unit error code. It is either not warming up or it is getting to hot. It is a thermister is shortting out or a thermal fuse or one of the heating lamps are blown.
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