Question about AT&T Cell Phones

Open Question

How to fix a AT&T flip phone screen that blank white but the phone is working properly.

Posted by Anonymous on

Ad

6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad
NickBeamAA
  • 53 Answers

SOURCE: Screen went blank

There is something you can try. Using a Torx 6 driver, remove the two screws located beneath the battery. Gently pry the plastic cover loose. There will be a flex cable connecting it to the other portion of the phone. Gently disconnect it. Using 99.5% isopropyl alcohol and a soft bristled brush clean the connectors on both the cable and the circuit board. Reseat the connector and reassemble the phone. If this does not work the flex cable or LCD may need to be replaced.

Posted on Sep 09, 2007

Ad
eagle338
  • 4889 Answers

SOURCE: Blank white display on Nokia 3230

This is a major fault, screen gets blank white because of some problem in its display panel which is right behind the LCD screen. Rush to the nearest Nokia care centre and explain the problem to them.After the repair if you experience this problem again and your phone is within the warranty period you can demand a brand new box piece!

Posted on Oct 09, 2007

  • 316 Answers

SOURCE: blank screen

sound like a problem with the flex ribbon connection.
when your openning the slide it may be dislodging it slightly

Posted on Nov 09, 2007

  • 1 Answer

SOURCE: Flip Camera Video Screen is white

buy a new one take the screen out of the new one and then swap screens take it back to walmart tell them it doesnt work and get your money back.

i would just say swap cameras but im sure theres serial numbers in these

Posted on May 07, 2009

  • 82 Answers

SOURCE: both the external and internal screens go white on my env3

i think flexible wire was damage,replace it

Posted on Dec 22, 2009

Testimonial: "alright will do thanx man"

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Blackberry 9780 white screen


Hello,


When a phone screen is blank or has a white screen, etc, there are three things that could be the cause;


1. Bad/defective screen and the solution is screen replacement. (In your case, your screen might be failing).
2. Software/Virus problem and solution is to flash the phone
3. Flex problem and solution is to change the flex. In some cases the flex might have shifted or not in it's right position, in this case, just fix the flex back properly and all will be well.


Bad/defective screen:


If your phone is having a white screen, first thing to do is dismantle the phone carefully, check if the screen is properly fixed to the phone board, also check if screen flex is intact. Once you've confirmed that all these are okay and screen is not still coming up, then it means your screen is bad. You can go ahead and replace the screen.


Make sure you confirm the screen is bad before you do any replacement.


Software/Virus:


Sometimes software/virus problem on phones are mistaken to screen problem. When a screen is white or blank, sometimes it's a virus problem. To further confirm, turn on the phone, wait for about 2 minutes when you know the phone must have booted fully, then use another phone to call the phone with white or blank screen. If the phone rings, it means it's not a virus problem, but if it doesn't ring, it means it's a software/virus problem.


If you discover your phone has a virus problem, you will have to flash the phone for it to display again,


Flex problem


When your phone screen is blank, white, has horizontal/vertical lines, turn images up-side-down, etc, be calm, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out, that's why your screen is acting like any of the mentioned problem.


This is usually common with flip and slide phones. The flex worn out as a result of constant opening and close of the flip or slide phone. Samsung and Motorola phones mostly have this kind of problems.


Replacing the flex is the only solution to this problem. If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be replaced.

Conclusion

Disassemble your phone and check the screen part in order to verify from the above which is actually the cause of the problem.

Please let me know if you need anymore assistance.

Good luck.

Jan 12, 2012 | Cell Phones

Tip

Screen problems on phones


Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

When a phone screen is blank, has a white screen, etc, there are three things that could be the cause;


  1. Bad/defective screen and the solution is screen replacement
  2. Software/Virus problem and solution is to flash the phone
  3. Flex problem and solution is to change the flex. In some cases the flex might have shifted or not in it's right position, in this case, just fix the flex back properly and all will be well.


Bad/defective screen:


If your phone is having a white screen, first thing to do is dismantle the phone carefully, check if the screen is properly fixed to the phone board, also check if screen flex is intact. Once you've confirmed that all these are okay and screen is not still coming up, then it means your screen is bad. You can go ahead and replace the screen.


Make sure you confirm the screen is bad before you do any replacement.


Software/Virus:


Sometimes software/virus problem on phones are mistaken to screen problem. When a screen is white or blank, sometimes it's a virus problem. To further confirm, turn on the phone, wait for about 2 minutes when you know the phone must have booted fully, then use another phone to call the phone with white or blank screen. If the phone rings, it means it's not a virus problem, but if it doesn't ring, it means it's a software/virus problem.


If you discover your phone has a virus problem, you will have to flash the phone for it to display again,


Flex problem


When your phone screen is blank, white, has horizontal/vertical lines, turn images up-side-down, etc, be calm, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out, that's why your screen is acting like any of the mentioned problem.


This is usually common with flip and slide phones. The flex worn out as a result of constant opening and close of the flip or slide phone. Samsung and Motorola phones mostly have this kind of problems.


Replacing the flex is the only solution to this problem. If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be replaced.


on Oct 12, 2010 | Cell Phones

1 Answer

Phone working but screen is black


Hello,


When a phone screen is blank or has a white screen, etc, there are three things that could be the cause;


1. Bad/defective screen and the solution is screen replacement. (In your case, your screen might be failing).
2. Software/Virus problem and solution is to flash the phone
3. Flex problem and solution is to change the flex. In some cases the flex might have shifted or not in it's right position, in this case, just fix the flex back properly and all will be well.


Bad/defective screen:


If your phone is having a white screen, first thing to do is dismantle the phone carefully, check if the screen is properly fixed to the phone board, also check if screen flex is intact. Once you've confirmed that all these are okay and screen is not still coming up, then it means your screen is bad. You can go ahead and replace the screen.


Make sure you confirm the screen is bad before you do any replacement.


Software/Virus:


Sometimes software/virus problem on phones are mistaken to screen problem. When a screen is white or blank, sometimes it's a virus problem. To further confirm, turn on the phone, wait for about 2 minutes when you know the phone must have booted fully, then use another phone to call the phone with white or blank screen. If the phone rings, it means it's not a virus problem, but if it doesn't ring, it means it's a software/virus problem.


If you discover your phone has a virus problem, you will have to flash the phone for it to display again,


Flex problem


When your phone screen is blank, white, has horizontal/vertical lines, turn images up-side-down, etc, be calm, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out, that's why your screen is acting like any of the mentioned problem.


This is usually common with flip and slide phones. The flex worn out as a result of constant opening and close of the flip or slide phone. Samsung and Motorola phones mostly have this kind of problems.


Replacing the flex is the only solution to this problem. If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be replaced.

Conclusion

Disassemble your phone and check the screen part in order to verify from the above which is actually the cause of the problem.

Please let me know if you need anymore assistance.

Good luck.

Jan 10, 2012 | HTC HD7 Cell Phone

1 Answer

My screen on my lg phone stopped working and only turned white but then goes back off and then doesnt work what should i do?


Hi,

When a phone screen is blank, has a white screen, etc, there are three things that could be the cause;

  1. Bad/defective screen and the solution is screen replacement
  2. Software/Virus problem and solution is to flash the phone
  3. Flex problem and solution is to change the flex. In some cases the flex might have shifted or not in it's right position, in this case, just fix the flex back properly and all will be well.
Bad/defective screen:



If your phone is having a white screen, first thing to do is dismantle the phone carefully, check if the screen is properly fixed to the phone board, also check if screen flex is intact. Once you've confirmed that all these are okay and screen is not still coming up, then it means your screen is bad. You can go ahead and replace the screen.



Make sure you confirm the screen is bad before you do any replacement.



Software/Virus:



Sometimes software/virus problem on phones are mistaken to screen problem. When a screen is white or blank, sometimes it's a virus problem. To further confirm, turn on the phone, wait for about 2 minutes when you know the phone must have booted fully, then use another phone to call the phone with white or blank screen. If the phone rings, it means it's not a virus problem, but if it doesn't ring, it means it's a software/virus problem.



If you discover your phone has a virus problem, you will have to flash the phone for it to display again,



Flex problem



When your phone screen is blank, white, has horizontal/vertical lines, turn images up-side-down, etc, be calm, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out, that's why your screen is acting like any of the mentioned problem.



This is usually common with flip and slide phones. The flex worn out as a result of constant opening and close of the flip or slide phone. Samsung and Motorola phones mostly have this kind of problems.



Replacing the flex is the only solution to this problem. If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be replaced.

I hope this helps.

Good luck.

Apr 23, 2011 | Cell Phones

2 Answers

Nokia 3110 white display


whats u r problem

Mar 02, 2011 | Cell Phones

1 Answer

Blank and white screen solution


Hi,there are two kinds of white screen in phone,
the first one is because of damage LCD (glass screen) ,
defective display driver (small chips that makes the display works)
and the other one is corrupted software...in damage lcd the phone will detected
by computer because its software is still working...so ,
the problem of your phone am sure is the second one ,
corrupted software....your phone needs to reprogram,and
need to go to the model of the phones care center to fix you problem...
And also flex can make screen go blank and or white.(if it is a flip phone)The flex is a connector that connects the screen to the phone board of the phone.That can also be the cause, when the flex is damaged,it can cause blank and white screen display .

i hope ,i will help you ,thanks for trusting fixya...

Sep 16, 2010 | Cell Phones

1 Answer

N95 black creen


Hi,

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;}

When a phone screen is blank, has a white screen, etc, there are three things that could be the cause;


  1. Bad/defective screen and the solution is screen replacement
  2. Software/Virus problem and solution is to flash the phone
  3. Flex problem and solution is to change the flex. In some cases the flex might have shifted or not in it's right position, in this case, just fix the flex back properly and all will be well.


Bad/defective screen:


If your phone is having a white screen, first thing to do is dismantle the phone carefully, check if the screen is properly fixed to the phone board, also check if screen flex is intact. Once you've confirmed that all these are okay and screen is not still coming up, then it means your screen is bad. You can go ahead and replace the screen.


Make sure you confirm the screen is bad before you do any replacement.


Software/Virus:


Sometimes software/virus problem on phones are mistaken to screen problem. When a screen is white or blank, sometimes it's a virus problem. To further confirm, turn on the phone, wait for about 2 minutes when you know the phone must have booted fully, then use another phone to call the phone with white or blank screen. If the phone rings, it means it's not a virus problem, but if it doesn't ring, it means it's a software/virus problem.


If you discover your phone has a virus problem, you will have to flash the phone for it to display again,


Flex problem


When your phone screen is blank, white, has horizontal/vertical lines, turn images up-side-down, etc, be calm, there is nothing wrong with your screen, the problem is from the flex that connects your screen to the phone's main board. This flex must have worn out, that's why your screen is acting like any of the mentioned problem.


This is usually common with flip and slide phones. The flex worn out as a result of constant opening and close of the flip or slide phone. Samsung and Motorola phones mostly have this kind of problems.


Replacing the flex is the only solution to this problem. If you cannot change the flex yourself, maybe you should take the phone to a local repairer within your vicinity, so that the flex can be replaced.


Good luck.

Aug 27, 2010 | Nokia N95 Cellular Phone

1 Answer

Screen gets distorted and turns white


Hi,

The part that is bad is the Ribbon flex cable that geos from the main board to the LCD board. Over time the cable becomes chaffed and will lose continuity between the traces. It can be fixed with

Tessco Part #: GH97-07715A

It does need to be soldered on the LCD side.

Apr 25, 2009 | Samsung SPH-m520 Cell Phone

1 Answer

Open/closing diaplay problem


replace your phone

Oct 07, 2008 | Cell Phones

2 Answers

My screen is blank


Is the screen white or just dark?

Fix Sidekick White LCD Screen

If it dark or no light at all then

replacement of the Sidekick 3 LCD flip screen.

to buy a sidekick 3 lcd screen look here.
http://www.repairmysidekick.org/Sidekick-LCD-Screens/buy-a-t-mobile-sidekick-3-lcd

Look for one that has the torx screwdriver included

Jul 07, 2008 | T-Mobile Sidekick® 3 Cellular Phone

Not finding what you are looking for?
Cell Phones Logo

Related Topics:

789 people viewed this question

Ask a Question

Usually answered in minutes!

Top AT&T Cell Phones Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18429 Answers

Vincent G
Vincent G

Level 3 Expert

2361 Answers

Trimesh

Level 2 Expert

85 Answers

Are you an AT&T Cell Phone Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...