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Patti Ray Posted on Feb 15, 2018

My Sanyo VCP-CG20 dual camera is showing a system error.

5 Related Answers

duane_wong

Duane Wong

  • 6826 Answers
  • Posted on Jul 24, 2010

SOURCE: my sanyo vpc-cg20 monitor shows updide down how do

http://us.sanyo.com/Cameras-Camcorders-Previous-Models/VPC-E1-Waterproof-Digital-Video-and-6MP-Photos

The above is a description.

I checked the online FAQ's and support, but didn't find an upside down image on monitor problem.

So, I think your best bet for your waterproof camera is to have it serviced by Sanyo.com.

http://us.sanyo.com/Customer-Support-Service-Center-Locator

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caroldon

Donald DCruz

  • 17130 Answers
  • Posted on Sep 25, 2010

SOURCE: My VCP-E890 Sanyo camera stop

Make sure the battery is good or else put the battery for charging .Now make sure the terminals are good and clean.
If there is no reponse of life when the power button is pressed, then the fault is within.
Only if familiar with micro electronics and armed with good presision tools must your try and open as the chances of a repair are also quite low. If there is a break of the power line, a line fuse or a faulty link, it canbe rectified but if the control board has to be changed you might need help of spares from Sanyo.

Anonymous

  • 11967 Answers
  • Posted on Sep 27, 2010

SOURCE: MY SANYO VCP-S650 LENS IS

Fixing a Lens Error on a Digital Camera


This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include "E18 lens error", or "lens error, restart camera". Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.

The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.

A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.

Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.

The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:

Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.

Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.

Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.

Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.

Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in "no heat" setting, or sucking the gaps with a vacuum (careful with this one).

Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.

Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.

Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.

Anonymous

  • 89 Answers
  • Posted on Feb 05, 2011

SOURCE: I have a Sanyo VPC-CG20

It is a standard USB type A to USB mini Type B cable. You can purchase them at any store. Try Amazon for example.

Anonymous

  • 35 Answers
  • Posted on Mar 15, 2011

SOURCE: I need the operational manual

The english manual for this camera is available here!
http://www.sanyo.com.au/resources/manuals/cameras/VPC-CG20_im.pdf

Don't forget to comment!

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Related Questions:

0helpful
1answer

Auto focus or any focus not working on Xacti VPC-CG20

Hello
See SM for Your cameras - http://elektrotanya.com/?q=showresult&what=sanyo%20VPC-CG20&kategoria=&kat2=all

You have problem in Zoom:
1. Focus motor
2. Focus drive mechanism

If You not work with repair cameras - not touch
And - not remove the matrix from the lens - you will lose all focus adjustment.
0helpful
1answer

What is the function of the DC input on the Sanyo CG20? Does it simply allow the camera to operate plugged into an electrical outlet instead of on battery?

Yes you are correct. Sometimes it might mean that the camera has recharging capabilities - and if you had rechargeable batteries inserted it might recharge them.
1helpful
1answer

Broken lens cap unable to get replacement

please visit
http://www.chsinteractive.co.uk/electrical-components/misc/vpccg20-cap-lens-sanyo.htm

Regards
3helpful
1answer

Instruction manual

Hello. By accessing this LINK you will be able to view the owner's manual for your Sanyo Xacti VPC CG20.

I inform you that the link above contains a .pdf file.

Also available for VPC-CG20EX / VPC-CG20 / VPC-CG20GX / VPC-CG20PX / VPC-CG20TA

I hope I helped you!
If you have any other questions, please leave a reply!

Thank you for using FixYa!
1helpful
1answer

I need the operational manual for SANYO VPC-CG20 camera.

The english manual for this camera is available here!
http://www.sanyo.com.au/resources/manuals/cameras/VPC-CG20_im.pdf

Don't forget to comment!
0helpful
1answer

I lost the CD that came with my camera. So i didn't download any program for my Xacti Sanyo Dual Camera. When I upload my videos , they are all choppy. What am I supposed to download to solve this problem?

Are you playing back the videos from the hard drive after downloading or from the flash card? If you're transferring the videos using a card reader to the PC's hard drive, and playing it from there,
the PC may just not be fast enough to decode the video without dropping frames. You might try a different program as the player because some tend to be more forgiving of system requirements.
0helpful
1answer

My sanyo vpc-cg20 monitor shows updide down how do i fix it

http://us.sanyo.com/Cameras-Camcorders-Previous-Models/VPC-E1-Waterproof-Digital-Video-and-6MP-Photos

The above is a description.

I checked the online FAQ's and support, but didn't find an upside down image on monitor problem.

So, I think your best bet for your waterproof camera is to have it serviced by Sanyo.com.

http://us.sanyo.com/Customer-Support-Service-Center-Locator
0helpful
1answer
0helpful
1answer

Need instruction manual for sanyo xacti vcp-hd2 camcorder

Assuming you mean the VPC-HD2, you can download the manual from the manufacturer's web site at
http://us.sanyo.com/dynamic/product/Downloads/VPC-HD2_OM_English-6327393.pdf
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