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Lynn Johnson Posted on Jan 28, 2018
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Gas heater fills, lights and water pipe is hot. Only luke warm water dispenses. Have replaced thermostat/gas control and thermocouple. What now?

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Bill Boyd

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  • Water Master 53,816 Answers
  • Posted on Jan 28, 2018
Bill Boyd
Water Master
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Joined: Jan 04, 2013
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Make sure that you do not have a water temp mixing control valve in the out let pipe from the system
that is a safety requirement that stops the hot water from going over 70 C to prevent hot water burns

5 Related Answers

Anonymous

  • 35 Answers
  • Posted on Dec 16, 2008

SOURCE: gas hot water tank, pilot light

Look inside the water heater when it is heating the water, the flame should be blue. If it has yellow tips on the flame, it needs an adjustment to the air shutter. There is a nut on this air shutter to make this adjustment. This adjusts the air gas mixture. You may first try just simply tapping on the burner lightly to loosen any debris that may have built up and vacuum it out. MAKE SURE YOU TURN OFF THE GAS BEFORE CLEANING THE BURNER!! Also, check for drafts that may be blowing out your pilot light, Furnace register or outside drafts on windy nights. Some water heaters have an automatic shut down if the water heater gets too hot, so don't have it set to its hottest setting. Most water heaters only last about 10 years or so, It could be you are ready for a new one....Joe

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Anonymous

  • 25 Answers
  • Posted on Jan 19, 2009

SOURCE: Bosch AQ125BNG gas water heater

First thing I would do is clean and rebuild the watervalve. The watervalve on this heater mandates everything. This watervalve has a maintenance schedule in the manual. She be rebuilt every 3 years. Also sounds like the diaphram in the watervalve may be damaged.

Anonymous

  • 195 Answers
  • Posted on Apr 04, 2009

SOURCE: Atwood 6 gallon water heater gets warm not hot. LP

You have a cracked dip tube. Part at hd is under 10 dollars. Remove and replace via cold water inlet side top of water heater. Degree of labor skill 1-10 = 8.

Please Rate.

David Shaub

  • 2994 Answers
  • Posted on Sep 03, 2009

SOURCE: ECO failure. Replaced the gas control thermostat & vapor sensor

It sounds like your gas/air mixture needs to be adjusted. The flame should have just the slightest amount of white, at the very tip. The rest should be evenly blue. There is an air vent adjustment in the line to the burner, right after the gas input.

Anonymous

  • 2 Answers
  • Posted on Sep 27, 2009

SOURCE: Rheem 40 gallon gas hot water heater, pilot light

To make a short story long (I need to include all details, sry)…

I got up one morning and realized that we did not have hot water. I re-lit the pilot light and as soon as the burner went out from heating the water up, the pilot light would go out. After reading several posts regarding this issue, it seemed apparent that the thermo-coupler was the problem. Since I am a little bit handy around the house and very tight when it comes to opening my wallet, I bought the device from Lowe’s ($8.98) that was recommended by my online advisors and after a few googles, figured out how to change it. No help. The pilot light still goes out.

I gave up and went to Home Depot to purchase and schedule the installation of a new hot water heater.

STICKER SHOCK

A new Direct Vent type water heater costs around $800 with an additional $450 for “special” installation. Add a few fees to that and the grand total came to about $1450.

I felt like I had no choice since my wife and 2 daughters refused to live their life without hot water and I had no clue about how to fix the dam thing.

The plumber assigned to the installation stopped by to evaluate the site conditions and quickly noted to me that the 8 year old water heater tank was in good condition and that the gas controller was probably faulty, which could be purchased online from the manufacturer. I quickly cancelled the Home Depot order and purchased the controller for about $120 after shipping and tax. Immediately after the installation it seemed that the problem had been solved. A few days later the pilot light went out.

I called the plumber and explained the situation and he recommended that I purchase another controller because the one that was shipped to me was probably bad. I searched around town and found a plumbing supply company that had the correct model in stock. Two days later the pilot light was out. I cleaned up the controller and returned it to the store and asked the plumber to please schedule a visit to repair this dam thing.

When the plumber arrived, he hooked up a gauge in several locations and confirmed that the correct amount of gas (cfm) was being delivered to the controller, pilot light and burner. He then proceeded to remove the fire box to make sure that the igniter, thermo-coupler and pilot tip were set properly. He inspected the pilot light tip and said that he found the problem. Using about a 1/64” tip drill (can be purchased at a welding supply store), he cleaned the tiny hole that releases gas to the pilot light. I felt a sigh of relief because I was certain that the problem had been solved. $65 dollars (plumber’s fee for an hour of work) and 4 days later the pilot light went out.

I called the plumber and he said that the controller that I purchased online must be bad. Too embarrassed to return to the first plumbing supply store, I found another one in a different town that had the correct model in stock. Three days after changing the controller the pilot light went out. I returned the controller and a six pack later I decided to do some extensive googling.

The key term here is “DIRECT VENT”. This seems to be a very common problem with direct vent water heaters and I was about to find out the reason for this phenomenon. I read a post by an individual who wrote that if the vent becomes detached that the inflow of air can become contaminated and extinguish the pilot light. I decided that before I spent any more money on a plumber that I was going to take the vent apart and find out what makes it tick.

My direct vent system has 2 parts to the venting, an inner pipe (3” nominal diameter) that serves as the exhaust and the outer pipe (5” nominal diameter) that serves as the internal flow of air which supplies the pilot light and burner with oxygen. On the outside of the house a vent hood helps to segregate the two by extending the exhaust about 3” beyond the intake. I looked into the hood at the end of the pipes and discovered that the internal pipe which consisted of a 2 piece slip joint had come loose from the elbow that sets on top of the water heater. This slip joint pipe was not attached at any point with screws or clamps and was loosely setting over the elbow on one end and into the hood on the other end, allowing it to detach. Apparently, when atmospheric conditions were right, the burner idled down from heating up the water and extinguished the pilot light because the intake was saturated with CO2 from the connection failure.

I purchased a section of 3” pipe that was long enough to be installed in one piece. I connected it to the elbow using a stainless steel hose clamp. I had to disassemble the pipe 3 times to make adjustments to the length and position before I got it right, but I should not have any more problems with the pilot light.

The problem here is time. It takes a lot of time to get this right. When the plumbing contractors installed this unit during the construction of the house, there was no one around to make sure that they got it right. It is probably common to use a 2 piece slip joint type connection, but I feel like it should be attached with screws or clamps. In my opinion it is not rigid enough and can detach easily, especially if it is not installed properly. A one piece connection that is attached at one end with a hose clamp and then held in place at the other end by the hood is fool proof.

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1answer

I have a Reliance 606 natural gas water heater. It is 8 years old. The pilot light went out on it and I replaced it. I lit the heater and waited 30 minutes to check the water temperature. The bottom of the...

1) Bad gas control thermostat, or thermostat has come out of calibration, or water leak running hot water out of tank.
Turn up temperature.
Replace gas control valve.
http://waterheatertimer.org/How-to-troubleshoot-gas-water-heater.html#intellivent
http://waterheatertimer.org/How-to-adjust-temperature-on-water-heater.html

2) Clean air intake, put ear against pipes and listen for water leak, check that flame is clear blue and that combustion gasses are flowing up the vent pipe and not blocked.

3) Call service technician.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

tip

How to Change the Gas Valve and Thermostat on a Hot Water Heater

<p>If you are having<b> trouble with the temperatures</b> of your <b>gas hot water heater</b> fluctuating too much, or after <b>changing the thermocouple</b> of your gas <b>hot water heater</b> then you may need to change the complete <b>gas valve and thermostat assembly</b>. Also if you have changed the <b>thermocouple</b> and the pilot still will not stay lit, then the gas valve could be bad or the <b>ECO (Emergency Cutout)</b> may have activated and is open. This is a onetime device and cannot be replaced.<br /> <p><br /> <p>These instructions are for the older style <b>gas valve and thermostat combination</b>. These commonly have a large red knob that adjusts the temperature of the water. Also note that the burner tube nut for <b>natural gas</b> is right hand thread, but if you have <b>LP or propane gas</b> the burner tube nut is left hand thread.<br /> <p><br /> <p>The newer <b>gas valve thermostat combinations</b> that have come out recently are similar, but they have a well in the tank that the sensor slides into. The assembly is held fast with a set screw. With this type of <b>gas valve and thermostat unit </b>the tank does not need to be drained, but most of the rest of the change out is similar.<br /><br />To change a <b>gas hot water heater thermostat</b> you will need to first buy a new gas valve for your <b>hot water heater</b>. The <b>gas valve</b> and the <b>thermostat</b> are integrated into one unit.<br /><br />To <b>replace the thermostat on a gas hot water heater</b> you must follow these procedures....<br /><br />1. Turn off the incoming water and<b> drain the hot water heater</b>.<br /><br />2. Remove the <b>pilot tube</b>, the <b>burner gas tube</b> and the thermocouple from the gas valve. Turn off the <b>gas line</b> and remove from the gas valve.<br /><br />3. Get a <b>pump pliers</b> or a<b> wrench</b> in behind the gas valve and turn the whole assembly CCW to remove it from the tank.<br /><br />4. After applying pipe dope or tape to the new gas valve threads, turn the new gas valve into the tank by turning in a CW direction. Be careful not to damage the small wires to the <b>ECO</b>. They are the little red wires on the back. If you break them the assembly is irreparably damaged.<br /><br />5. Reinstall the gas line, thermocouple, burner tube, and the pilot tube to the gas valve.<br /><br />6. Fill tank with water. Make sure to open a <b>hot water faucet</b> and <b>purge all air from the tank.<br /><br /></b>7. <b>Check for leaks</b> where the gas line hooks up with soapy water.<br /><br />8. Relight pilot light and check operation.<br /><br />9. Set the new temperature setting to a medium setting and then adjust the temperature to your liking from there and adequate time for heating completely<br /> <p>
on Feb 25, 2011 • Water Heaters
0helpful
1answer

Reliant 501 Natural Gas won't stay lit

Reliance water heater?
Thermocouple is good if the pilot stays lit continuously.

501 is older model. Unknown if this unit has FVIR protection and sealed combustion chamber or open air intake on front of unit.
http://waterheatertimer.org/pdf/Reliance-2006-Service-Handbook.pdf

With FVIR protection:
Get more fresh air to the unit.
Clean the flame arrestor screen.
Test and replace the thermocouple:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
Inspect and clean burner and combustion parts
Test gas pressure, bleed air out of gas line.
Replace gas control valve.
Test draft air by lighting match and see if smoke is pulled into the vent pipe at draft hood on top of tank.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

After hot water demand, burner stays lit, blew up Pex supply line

Thermocouple has 2 ends. One end attaches to gas control valve, other end sits inside the pilot flame.
Flame heats thermocouple, causing tiny electrical current that is detected inside the gas control valve and keeps the gas valve open so water heater can turn on when thermostat calls for heating.
If pilot goes out, then no electric current reaches gas control, and all gas to burner and pilot is shut off.

If pex line burst, that implies very high pressure, caused by closed system with check valve that stops expansion, or possible clog in the water line, or high local water pressure, or clogged factory-installed heat traps.
Put pressure gauge like BTG100 on the drain valve to check pressure, should not exceed 80psi, install pressure reducing valve on cold water line, install expansion tank on cold water line. Remove heat traps and install ordinary pex-lined di-electric nipples from hardware store.

If the water was super hot, then overheating could have caused the pipe explosion.
However the gas control thermostat is ECO protected, and if ECO (energy cut off) trips because of high heat detected inside the tank or combustion chamber, the gas control will trip off and no longer work, gas control needs to be replaced. Some newer electronic gas controls can be reset, but that type heater uses a thermopile instead of thermocouple.
Thermopile is basically a group of thermocouples, that product more electric current that is used to power electronics inside the gas control valve, which issues an error code on the gas control, and some day will send a text message each time out-of-range event occurs.

Copy following links for troubleshoot resources, including troubleshoot by type of gas control valve:
http://weaterheatertimer.org/How-to-troubleshoot-gas-water-heater.html
http://waterheatertimer.org/Low-hot-water-pressure.html
http://waterheatertimer.org/pdf/How-to-replace-water-heater-gas-valve.pdf

If you need further help, I’m available over the phone at https://www.6ya.com/expert/gene_9f0ef4df2f9897e7

0helpful
1answer

Piloit light on606 gas water wont satay lit

If pilot light has gas, then ECO is not tripped so water heater has not experienced overheating event.
Remaining suspects include bad thermocouple, bad air quality, not enough air, bad vent, water dripping down vent, backdraft down vent, hot attic with bad ventilation, low gas pressure, air in gas line, dirt water or debris clogging gas control thermostat, bad gas control thermostat, tripped FVIR, dirty pilot orifice, dirty combustion parts, damaged combustion parts from exposure to trace chemicals like bleach and wax.
Suspects include one or more from list above.

Start with thermocouple.
Open following links:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
0helpful
1answer

Piliot light goes out

If pilot light has gas, then ECO is not tripped so water heater has not experienced overheating event.
Remaining suspects include bad thermocouple, bad air quality, not enough air, bad vent, water dripping down vent, backdraft down vent, hot attic with bad ventilation, low gas pressure, air in gas line, dirt water or debris clogging gas control thermostat, bad gas control thermostat, tripped FVIR, dirty pilot orifice, dirty combustion parts, damaged combustion parts from exposure to trace chemicals like bleach and wax.
Suspects include one or more from list above.

Start with thermocouple.
Open following links:
http://waterheatertimer.org/How-to-test-water-heater-thermocouple.html
http://waterheatertimer.org/How-to-install-gas-water-heater.html#troubleshoot
0helpful
1answer

The pilot will light but as soon as the button is released is goes out

1) If water heater has electronic gas control thermostat, then the gas control needs to be tested and possibly replaced. Add a comment and describe electronic gas control.

2) If water heater has non-electronic gas control thermostats, problem sounds like the thermocouple. Problem could also be bad gas control.
Make sure end of thermocouple sits in the pilot flame.
http://www.youtube.com/watch?v=v0aBPsNg6vo

Buy thermocouple at local hardware. They vary by length, for example 18".
Thermocouple screws into bottom of gas control thermostat.
Finger tight plus 1/4 turn. No pipe joint compound or teflon tape on threads.
http://waterheatertimer.org/images/IMG_9146-gas-control-thermo.jpg

Heat from pilot flame travels to gas control thermostat.
Heat is changed into small electric current using a thermistor.
The small current tells gas control that pilot flame is ON, and so gas control keeps gas flowing.
If thermocouple is not working, or has fallen away from pilot flame, the gas control turns off gas to pilot.
This safety device is necessary so gas does not fill up house and cause explosion.

http://waterheatertimer.org/How-to-install-gas-water-heater.html#clean
1helpful
1answer

I have a reliance 501 propane gas water heater how do i change a thermostat

Hi,

To change a gas hot water heater thermostat you will need to first buy a new gas valve for your hot water heater. The gas vaive and the thermostat are integrated into one unit.

To replace the thermostat on a gas hot water heater you must follow these procedures....

1. Turn off the incoming water and drain the water heater.

2. remove the pilot tube, the burner gas tube and the thermocouple from the gas valve. Turn off the gas line and remove from the gas valve.

3. get a pump pliers or a wrench in behind the gas valve and turn the whole assembly CCW to remove it from the tank.

4. After appliying pipe dope or tape to the new gas valve threads, turn the new gas valve into the tank by turning in a CW direction. Be careful not to damage the small wires to the ECO. They are the little red wires on the back. If you break them the assembly is irreparably damaged.

5. reinstall the gas line, thermocouple, burner tube, and the pilot tube to the gas valve.

6. Fill tank with water. Make sure to open a hot water faucet and purge all air from the tank.

7. Check for leaks where the gas line hooks up with soapy water.

8. Relight pilot light and check operation.

9. Set the new temperature setting to a medium setting and then adjust the temperature to your likeing from there and adequate time for heating completely.

heatman101
0helpful
1answer

Need to know where the termostat goes in the waterheter?

The thermostat probe on most residential water heaters is part of the gas valve. The thermostat is a non replaceable part of the gas vale and if your t-stat is bad you will need to replace the gas valve also.
This is generally not a very hard job just start off by shutting gas supply valve to off position.Disconnect main gas line to burner,line to pilot light, and thermocouple from gas valve. Remove pipe fitting from gas valve and use large pipe wrench to loosen gas valve.
Before you loosen gas valve you will need to shut water supply off and drain water from tank.MOST WATER HEATER GAS VALVES ARE PRETTY STANDARD ITEMS AVAILABLE AT MOST HARDWARE STORES. Just make sure you purchase valve for the type of fuel you have,such as l.p. or natural gas.Remove gas valve by turning counterclockwise. Use teflon tape or pipe joint compound on all threaded connections for reassembly. Hook up gas line,burner supply line,pilot and thermocouple lines. Refill tank and check and check for leaks. Light pilot and turn gas control to on. Set to desired heat setting . Also check all gas fitting for leaks. Good luck. Thanks
0helpful
1answer

Gas hot water heater will not automatically heat water, i have to manually start the burner to heat the water

Sounds like you have a bad thermostat. You can change the thermostat, but if the heater is more than 8 or 10 years old you might be better off to replace the entire heater. Thermostat replacement is easy:
1 turn off the gas 2 drain the heater 3 unscrew pilot, main burner, and thermocouple lines from bottom of thermostat. 4 unhook gas line from thermostat. 5 unscrew thermostat from heater tank. Use pipe sealer when you install new thermostat, and gas line fittings. burner and thermocouple lines seal on a taper seat and do not need sealer. after reassembly check for leaks with soapy water, not a match, light the pilot and turn up the temp. The heater may sweat quite a bit while it is heating up the first time, this is due to the cold water on the inside and the fire on the outside. some water may drip in the bottom of the heater and you might think you have a leak, but let it heat up completly, if the water is still dripping after the tank is hot then you need to find the leak.
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