I tried to descale and it went into ventilation. Now, nothing works. It is still on ventilation and the pump does not even make noise. What is the problem? Is there a reset button to bring back to manufacturer setting? Thank you.. Tony Sasso 732-356-9001
If the pump does not come on when you request water through the steam wand, then the pump is either ready to go out, or you have a blockage in one of the solenoids in the water circuit. Most likely, the milk frothing attachment that uses a solenoid to activate it, is blocked by calcium build up. The only way to solve this issue, is to open the machine up, and start at the water inlet and work your way back to the front of the machine. Top left side has a solenoid that is most likely blocked. May need to locate an authorized service center.
SOURCE: Ventilate!
Can you get water out of the machine by pushing the hot water button?
This is how you would remove the ventilate message in the first place, but if no water comes out then the machines electro-valve is not opening and you will not be able to remove the ventilate message. You will have to get the machine serviced.
I would also give descaling the machine a try before servicing the machine.
You can also find the user manual for the royal professional on our website: http://www.cerinicoffee.com/Saeco_User_manuals_free.asp
We are a Authorized Saeco Service Center based out of New York.
For Saeco Parts and Cleaning supplies visit www.CeriniCoffee.com
SOURCE: No water coming from Saeco Royal Professional Coffee Machine
Check the end of the steam spout using a paperclip make sure it is not blocked.
SOURCE: Saeco Royal Professional is stuck on "Ventilate"
Hi
There are possibly 2 things that it could be.
1. Check that the tip of the wand is not plugged.
2. Your solenoid valve that controls the water is bad or stuck. That means a trip to the service center.
SOURCE: Hi Machine comes up ventilate and will not work please help
Hi
Push the water button, the one with the drops.
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