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M
M richards Posted on Jan 19, 2018

TV will not accept discs says to check label to rear and free from scratches and compatable

1 Related Answer

Vladimir Frolov

  • 2075 Answers
  • Posted on May 02, 2017

SOURCE: I have a new pledv2488A-H TV/DVD combo. I have tried several DVDs and it keeps telling me unable to play disc. Label is facing the rear, no damage and it is compatible. Help. Thanks

Some dvd players are not reading some disks. Check yours on another player with the mark on the panel that fit your dvd's

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On my quasicade pro I can't get the disc to play ..to play the game

kindly check if the game disc and memory card are inserted correctly and also check if the games compatible with your Quasicade Pro system.
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My soundlogic am/fm jukebox

  1. Clean the disc: Clean the disc again with a soft, lint-free cloth, making sure to remove any fingerprints or dust on the disc.
  2. Check the disc for scratches or damage: Inspect the disc for any scratches or damage. Scratches or damage on the disc can cause the disc to skip or stop playing.
  3. Check the disc format: Make sure the disc is compatible with the Jukebox. Some jukeboxes are only compatible with certain types of discs.
  4. Check the disc mechanism: Check the disc mechanism for any debris or damage. Clean or repair the disc mechanism if needed.
  5. Check the laser lens: Make sure that the laser lens is clean and free of any debris. If the lens is dirty, it can cause the disc not to read correctly.
  6. Contact the manufacturer: If none of the above solutions work, it may be necessary to contact the manufacturer for further assistance. Your Jukebox may require repair or replacement.
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Blaupunkt tv/dvd...dvd is not reading the disc

Most likely the disc is badly scratched or is a format not compatible to the player. Commercial DVD? Or home-burned DVD-R? They are totally different formats. DVDs can be made using many different audio and video CODECS. Players are designed with support for specific CODECS and will not recognize others.
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How to troubleshoot the wii

  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.
  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.
  • Verify that the console is placed correctly.
    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.
    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically.
  • Verify that the disc is being inserted properly.
    • If the console is placed horizontally, the disc label will face upwards.
    • If the console is placed vertically, the disc label will face to the right.
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).
    • If the disc is dirty, try cleaning the game disc.
To clean disc:
  1. Dampen a clean, soft, cotton cloth with water.
  2. Use straight strokes and wipe the disc (non-labeled side) from the inside rim to the outside rim.
  3. Using a dry part of the cloth, repeat step 2 to dry the disc.
  4. After all of the water is gone, let the disc sit for at least two minutes to completely dry before inserting it into the Wii console.
If the disc is damaged or scratched, it will need to be replaced or you can possibly taken it to a game store or movie store to get it resurfaced (buffed)
3helpful
2answers

The discs could not be read and they have no scratches and look fine then

The Wii console will not play game discs (disc is not recognized)
System displays either error message "Unable to read disc" or "Disc could not be read"
 

Note

Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)
 

What To Do:

The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.
An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.
Verify that the console is placed correctly.
If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.
If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)
Verify that the disc is being inserted properly.
If the console is placed horizontally, the disc label will face upwards.
If the console is placed vertically, the disc label will face to the right.
Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).
If the disc is dirty, try cleaning the game disc. (How to)
If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.
If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.
Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.
0helpful
1answer

Wii Disk Error

Unable to Read the Disc" Error, or Disc Not Recognized (Will Not Play Game Discs) Situation:
  • The Wii console will not play game discs (disc is not recognized)
  • System displays either error message "Unable to read disc" or "Disc could not be read"

Important!
  • If this problem happens very infrequently, it is normal and does not indicate a problem. A Wii Lens Cleaning Kit can be purchased to help keep the lens clean and prevent the situation from worsening over time.

  • Wii Game Discs are region locked, and can only be played on hardware from the same country where the game was released. (A European game cannot be played on a North American system, for example.)


What To Do:
  • The Wii console is only compatible with Wii and GameCube discs. It is not compatible with DVDs or discs made for other home consoles. Verify that the disc you are inserting is compatible with the Wii system.

  • An error message may display if the disc is ejected during play. Return to the HOME Menu before changing discs.

  • Verify that the console is placed correctly.

    • If the Wii console is lying flat, the game disc slot should be above all three buttons and the SD Card slot.

    • If the Wii console is standing vertically, the power button should be on the top and the console should be in the stand. Note: Only Wii consoles with model number RVL-001 are intended to be placed vertically. (Learn more)

  • Verify that the disc is being inserted properly.

    • If the console is placed horizontally, the disc label will face upwards.

    • If the console is placed vertically, the disc label will face to the right.

    insertdisccorrect.gif
  • Check the non-printed side of the game disc for dirt or severe damage (such as scratches or cracks).

    • If the disc is dirty, try cleaning the game disc. (How to)

    • If the disc is damaged or scratched, it will need to be replaced. Please click here for replacement options.

  • If the problem occurs with only one game disc, there may be a problem specific to that game. Click here to check our list of specific game issues.

  • Make sure only licensed accessories are being used. Unlicensed products do not undergo Nintendo's testing and evaluation process. They may not work at all with our game systems, and they may have compatibility problems with certain games or accessories.


Situation Not Resolved:

How many games does this occur with?
0helpful
1answer

I am trying to play a dvd in my 2007 Tahoe. It will not play and gives me an optical error message. Any thoughts?

{: ) If you have been playing DVD normally before on your Tahoe, and now you read error messages, it could be the player or the disc at fault. Most of the time it is the disc at fault. As much as possible, the discs shoul be clean and scratch free, not warped, and compatible to your player. Avoid using discs with paper label. Try a known good DVD disc and observe for any progress.
Just in case it's the first time you try and you have a navigation radio, check again your RPO lists. and look for a UVB listed on the RPO sticker. Or simply check the DVD symbol on the left lower corner of the radio, which indicates that it is capable of playing DVD audio or video.
0helpful
1answer

With certain games it says Unable to Read Disc.... why??? Its in the right way... its not scratched... or dirty.... I dont understand. Ill put a diff game in and it works.. Just certain ones?

Check to see if there are any scratches on the discs. Scratches or marks on discs will render game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error” or something to that effect. Best remedy for starters, is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs. Try to see if there is any label damage to the disc. Hold up the disc to a light source and if you can see pin holes or light passing thru any scratched marks to the label side, I’m afraid the disc may be history. Check out the site below for more info on this.

Most Game Discs, DVD’s and CD’s can be fixed quite easily. Some home remedies may help with very light scratches on some of these discs but a professional disc repair service is usually required to repair any discs with more than very light marks or scratches. Discs can normally be repaired back to a virtually new condition.

For further help on disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the “More Info” & “FAQ” Sections for further details on disc repairs and related matters.

If you tried some home remedies and they have not worked, try sending the disc off for repair, it’s normally the price of a standard letter, if the disc is sent as a letter and properly packaged. There may be a local disc repair service in your area. If not, contact the site above for advice on repair and shipping.

Hope this Helps!!!
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