MXQ 4K android box. No issues until Saturday.Netflix suddenly could not connect. Tried to download from the playstore but could not find the app? Contacted netflix "the unit is no longer compatible"

https://www.google.com/search?q=mxq+pro+4k+pin+code

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MXQ Android box wont turn on
Inside the AV slot insert a match or a thin stick until you find a small button, hold that button for a few seconds and connect the power supply. You must hold the button pressed until you can see the logo on the screen followed by a restart. After the restart, you can stop pressing the button.
https://www.media-max.eu/review-tv-box-mxq-pro-4k-and-how-to-hard-reset-troubleshoot-different-problems/

reset it. per manual.

and pray

I have 2 of them and never had this issue. Unplug the power and count to 10 than plug it back into the box. It should boot up then. If not then the box itself is defective. Return it

Hello, this video can show you how set up, also come in with aditional information.

Click link to download:
http://android-tv-pristavka.ru/wp-content/uploads/2017/01/mxq-pro-tv-box-android-instruction.pdf

Hi,

Some manufacturers insist that you register your product with them and force you periodically to do so until you do.
Some people have an email address that is used only for such occasions.