If worst comes to worst, do not ever turn it back on until regular battery and smaller internal battery have gone dead. Its the internal battery u need to go dead. That means not turning it on for up to a week, any attempt to power it up will keep the password, unit must be really really dead. Then, when u are sure its been awhile, plug charger back in and u should have to put all new passwords back in.
Contact the manufacturer support site.
SOURCE: My grandson has a proscan tablet and he forgot his password,how do I re boot it
Turn off tablet. Press and hold the power on button and the volume down button. when it comes on release the power button keep holding the volume down button, when it shows the restore screen let go of the volume down button. then use the volume up down button to choose what you want to do . Should fix it,
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