I just purchased a new hand control for my lazyboy sit to stand recliner - it works for heat, vibration but will not raise or lower chair.

Question edited to remove errors.

Didn't it come with an instruction manual Gary? Did you read it? They make more than one model. Ask them direct. It is normally, Tip Forward (to get out), Recline (to relax or sleep), Heat and Vibrate. Here is the manual for the Langston model

Footrest up, Back down, Lumbar up, Lift up, Back up, Lumbar down, Headrest up, Headrest Down, Home position.

https://www.barcalounger.com/wp-content/uploads/2019/02/Assembly_instruction-Langston.pdf

BarcaLounger: RELAX ' Home

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GO ASK A DEALER

If you used Paypal to purchase the chair then you can initiate a dispute through Paypal. Paypal will require you to make a reasonable effort to resolve the issue with the seller first but then they will follow up for you.

Btw, I’m available to help over the phone in case u need at https://www.6ya.com/expert/dave_fb2c45146b845cea

Check the spring that holds the foot rest closed or open. Flip the chair over and take a look.

May be the controller seems there is a problem with them...........

This store carries the hand controls and other parts for your chair. liftchairsrus.com

If it is fully reclining you need to leave a little bit more than the height of the chair's back. For example: if the back height is 19", then you need to leave about 20" between the chair and the wall behind it.

This mnaual wheelchair has dual position rear axles and caster forks to allow seat to floor height changes with no additional components. What this means is that the wheelchair is adjustable in height based upon the position of the front caster wheel axles and rear wheel axles. Raising the axles lowers the chair. Lowering the axle postion raises the chair. If the rear axles of the rear wheels are in the top position you can lower the wheels and raise the chair. Likewise, if the caster axles of the front wheels are in the top hole of the fork then put the wheels and axles in the lower hole to raise the chair. It is easy to accomplish this with basic tools.
If the front and rear wheels are already in the lower holes (the chair is in its highest position) you have another option. This option is a more expensive way to raise the chair by buying 4 new wheels. Lets say for example you have 24" diameter rear wheels. If you purchase new 26" diameter wheels you will raise the chair 1". If you have 6" casters and put on 8" casters this raises the chair 1" in the front. Hope this helps.

i SOLVED THE PROBLEM BY REPLACING THE CORD ON THE HAND HELD CONTROL THAT I HAVE.