Office Equipment & Supplies Logo

Related Topics:

SD Spaner Posted on Jan 06, 2018
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

My Lexmark Pinnacle Pro901 won't print in color. It prints black and no colors on test page or alignment page.

I've done everything suggested on this site and several others: clean with warm water swab, clean with soft cloth, run 901 clean, run alignment, etc.

2 Answers

RudeRude

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Lexmark Master 526 Answers
  • Posted on Jan 06, 2018
RudeRude
Lexmark Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Apr 06, 2009
Answers
526
Questions
0
Helped
138455
Points
1635

Those printers are not a very good brand as you are locked in to using only their cartridges so go out an git yerself a new printer.

batMichael

Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Problem Solver:

An expert who has answered 5 questions.

  • Contributor 20 Answers
  • Posted on Jan 06, 2018
batMichael
Contributor
Level 1:

An expert who has achieved level 1.

Hot-Shot:

An expert who has answered 20 questions.

Corporal:

An expert that has over 10 points.

Problem Solver:

An expert who has answered 5 questions.

Joined: Feb 11, 2008
Answers
20
Questions
0
Helped
6571
Points
62

Using water can really do damage, especially if it was not completely dry. Ammonia is way better, rubbing alc is ok. Try another new color cartridge, many times cartages are bad when you get them, also go to Setting / devices / and see if black only is selected as default.

Ad

5 Related Answers

Anonymous

  • 56 Answers
  • Posted on Aug 16, 2007

SOURCE: Lexmark X75 no color

even though you have ink coming out of the cartridge, if it's more than a few months since it's pumped any ink, it can be clogged internally, blotting with paper doesnt always work. Try a new cartridge, or buy a new printer, it's usually cheaper now to get a whole new printer than it is to replace a set of cartridges. consider it's a few years old now

Ad
A

Anonymous

  • Posted on Oct 03, 2009

SOURCE: black not printing, other colors fine, replaced cart and deep cleaned several times, no result

Try wiping the print head with a soft damp cloth - it works for me.

Anonymous

  • 1751 Answers
  • Posted on Jan 19, 2011

SOURCE: I have two cartridges in

Hi

You can bypass the alignment on 5610 by pressing ok to start alignment
and then cancel
after that check by printing a document if your cartridges work fine if not
you can refill them with this easy and cheaper method

brian soufane

  • 693 Answers
  • Posted on Aug 26, 2011

SOURCE: Installed new ink on ip4200.

The ink tank requires air to flow through it so ink can move from the reservoir to the print heads.

  1. Confirm there is no orange tape across the top of the ink tank

  2. If the orange tape is as shown in Figure (A), it is properly removed.

  3. If the orange tape is as shown in Figure (B), remove the remaining tape to the level shown in Figure (A).

  4. Make sure each ink tank is snapped into the printer.

Anonymous

  • 3344 Answers
  • Posted on Sep 26, 2011

Creating Customers For Life

    Verified Fixya Pro

    SOURCE: Lexmark S405 won't print or

    Please visit the Lexmark support page to determine if your printer is affected with the printhead issue. Also, make sure your printer is updated. The firmware update will help give you a highly reliable print system.



    Click here to validate your serial number and/or update your firmware.

    Ad

    Add Your Answer

    ×

    Uploading: 0%

    my-video-file.mp4

    Complete. Click "Add" to insert your video. Add

    ×

    Loading...
    Loading...

    Related Questions:

    2helpful
    2answers

    I have a Lexmark Pinnacle Pro 901 printer and its set up to print using black ink only, but it keeps telling to replace color cartridges and it won't let me print at all, how do I print using blac

    The printer would need all cartridges to have sufficient ink levels to continue printing - that's to prevent damaging the printhead. Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.


    To save on your ink investment, try printing in draft mode and by making sure that your printing preferences is set to print using black ink only.
    4helpful
    2answers

    My Pinnacle Pro 901 is set to print using black ink only but it keeps telling me I need to replace color cartridges and won't print.

    You won't be able to print if one of the cartridges is out of ink. The printer needs all cartridges with sufficient ink levels to prevent damaging the printhead.

    Every time a cartridge is replaced, all colors are primed simultaneously thus the need for all cartridges to have ink.
    0helpful
    1answer

    Lexmark pro901 stopped printing black ink

    Try updating the firmware of your printer. Just go to http://bit.ly/ghfW8H to download the firmware update. Also, make sure that you're using genuine Lexmark cartridges. If not, replace the cartridge.
    1helpful
    1answer

    How does one remove print head from old pinnacle pro 901 printer ad insert into new pinnacle 901 printer

    Touch the Ink Levels on the touch panel of your printer, press on More Options > Replace Printhead > Open the cover > release the latch > Pull the printhead.
    0helpful
    1answer

    Printer shows it is printing and it just pulls paper through and nothing has printed. I have changed ink and still won't work. I've cleaned print head. It will only print black and not colored on...

    A firmware update for your model addresses a number of issues including print quality issues. Please visit the Lexmark website to download and install the Lexmark S300 Series Firmware Update.
    Should the problem persists, please contact Lexmark Technical Support Center for additional assistance. Thanks.
    0helpful
    1answer

    My lexmark pro901 work print color or black & white

    Are you having some issues with your printer? Can you give me more details about any issues you're experiencing on your printer?
    If you meant to say that your printer is not printing "color" or "black and white", make sure your firmware is updated. Please visit the Lexmark website to download and install the Lexmark Pro900 Series Firmware Update.
    The update helps fix print quality issues and will give you a highly reliable print system. If this does not help, please contact Lexmark Technical Support Center for additional assistance.

    0helpful
    1answer

    Pinnacle Pro901 wont print black ink

    Lexmark recognizes that some of our inkjet all-in-one customers may be experiencing issues with their print quality. We take our customer user experience very seriously, and we strive to ensure that each time a customer prints using a Lexmark device the page is crisp, clear and up to the highest standards.

    However, if your device is displaying a 'printhead error' on the hardware and/or you are suddenly experiencing a print quality issue, please contact the Lexmark Technical Support Center at 1-800-539-6275 or point your browser to http://bit.ly/lFKDzs for online technical assistance.
    1helpful
    1answer

    The alignment both vertical and horizontal are off!

    Title: How to Install/Change the Print Cartridge Document ID:HO46 Back To Answers Properties 1000 Color Jetprinter 1100 Color Jetprinter 2030 Color Jetprinter 2050 Color Jetprinter 2070 Color Jetprinter 3000 Color Jetprinter 3200 Color Jetprinter 5000 Color Jetprinter 5700 Color Jetprinter 5770 Photo Jetprinter 7000 Color Jetprinter 7200 Color Jetprinter Lexmark X63 Lexmark X73 Lexmark X83 Lexmark X84 Lexmark X85 Mac OS 8.6 Mac OS 9.x.x WinWriter 100 WinWriter 150c Z11 Color Jetprinter Z12 Color Jetprinter Z22 Color Jetprinter Z25 Color Jetprinter Z31 Color Jetprinter Z32 Color Jetprinter Z34 Color Jetprinter Z35 Color Jetprinter Z42 Color Jetprinter Z45 Color Jetprinter Z45se Color Jetprinter Z51 Color Jetprinter Z52 Color Jetprinter Z65 Color JetprinterHow to install or change the print cartridge; Microsoft Windows 95; Microsoft Windows Me; Microsoft Windows 3.1x
    Solution Microsoft Windows 95/98/Me:
    (Applies to all printers)

    1. Click Start, Programs, Lexmark Series.
    2. Click Lexmark Control Panel.
    3. Click Print Cartridge installation.
    4. Depending on which cartridges you are using and which printer model you have, select Install Color Cartridge or Install Black Cartridge or Install Photo Cartridge.
    5. Carefully remove the tape covering the printhead of the print cartridge. Important: Be sure to remove all of the tape. Do not touch the copper area on the back of the cartridge.
    6. Insert the print cartridge into the print cartridge carrier.
    7. Push the cartridge back until it clicks into place.

      • If the print cartridge moves loosely in the carrier, it is not locked into place. Repeat step 7.

    8. Click the appropriate Cartridge Installed option in the printer software.

      • If you choose to install a new print cartridge, you will be prompted to align your print cartridges. The printer will print a page with a bi-directional alignment pattern. Follow these steps to align the cartridges:

        1. On the printed test page, locate the number under the Bi-directional Alignment pattern that comes closest to forming a straight line.
        2. Enter the number as the Bi-directional Alignment setting in the Alignment Cartridge screen.
        3. Click OK.

    9. Close the front cover of the printer.
    0helpful
    1answer

    Our lexmark Z705 printer only prints won't print black.

    Clean your printer cartridge printer maintainence program or alignment or head clean
    1helpful
    1answer

    Color ink want print after installing new cartridge

    have you installed the cartridge correctly??? make sure you did

    try to print a few pages, to get the ink going.

    try test pages, try the aligning procedures as well.
    Not finding what you are looking for?

    577 views

    Ask a Question

    Usually answered in minutes!

    Top Lexmark Office Equipment & Supplies Experts

    Cindy Wells

    Level 3 Expert

    6688 Answers

    Grand Canyon Tech
    Grand Canyon Tech

    Level 3 Expert

    3867 Answers

    k24674

    Level 3 Expert

    8093 Answers

    Are you a Lexmark Office Equipment and Supply Expert? Answer questions, earn points and help others

    Answer questions

    Manuals & User Guides

    Loading...