I removed keypad to get six digit code. Now the pad doesn't work at all. It's a be365 ply 716
The wiring on the BE series is prone to getting pinched. Open it up again to make sure that you haven't pinched or cut a wire, then make sure that you plugged the two halves of the wire back together again when you reinstalled it on the door after you removed it to find the preset code. If both of those things are done and the lock still doesn't function the only thing left is the battery. Replace it with a new alkaline battery and the lock should work. If it does not contact Schlage and their great customer service team will help you out!
SOURCE: how to change the battery on my BE365-CAM-716 Schlage Keypad Deadbolt
Problem fixed by having my wife look it up on the Schlage website. The deadbolt has a flash memory so your combinations and codes will not be lost when the batteries are changed.
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