SOURCE: factory code will not open model # DA3831 safe
i am a locksmith that has worked on several of these. The safe is manufactuered with three types of lock mechanisms 1. combo dial 2. digital 3. advanced digital the advanced digital is what you have there are no green lights on it. look at the manual carefully there are 2 seperate sections on the digital key pads yours will be the second.
SOURCE: Sentry safe default admin code
Hi,
I hope you registered you safe after you bought it. If not you
still have a chance. Contact their support here.
Cheers
TeaCii
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SOURCE: Sentry Model 1610 Won't Open
Hi,
here is the customer service phone number for you. I am sure they will be able to help you. 800-828-1438
SOURCE: sentry safe, enter codes and nothing
These safe are easily opened by a good locksmith. So if you have items in the safe you need to get out a safe and vault tech could drill it open and repair it for a small fee. I really don't think it is the chip probably just a stuck solinoid.
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