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Mary Kay Reinemann Posted on Dec 24, 2017

My 980 iRobot Roomba keeps asking for debris extractors to be cleaned even though I have thoroughly cleaned everything - how do I fix this?

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Brian Montgomery

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  • Posted on Jun 22, 2019
Brian Montgomery
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I found that the yellow cap on the roller was stuck. It had hair inside the roller but stall would not spin free. So if you pull on the yellow cap, it will come off. If you pull on the brass bushing, it should come off. If it doesn’t, then it is stuck, pull on that black piece the bushing is on and it will come out of the roller. Then I pulled the bushing off by prying it between the black plastic insert and the bushing. When I did that, The pin pulled out of the plastic insert on me. Next I tapped the pin out of the bushing. Removed all the hair and stuck it in my drill to polish it back up. I tapped the pin back into the insert then lubed with a light oil on the bushing and it spun free. Next just reassemble and you’ll be back in business again.

Brian Thiry

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  • Posted on Jan 09, 2019
Brian Thiry
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Hello. I had same problem. I cleaned casters but still got extractor error. Problem was one of the casters would not spin as well as the other. When sitting in the unit , you should be able to hand turn them. What I did was take off the yellow cap and then use pliers to hold the metal part and manually turned the caster to loosen it up and get it to spin again . Some hair was knotted holding it back and this helped me clean out / clear out the rest of the debris. Once I got it spinning again, worked find. Hope this helps.

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5 Related Answers

Anonymous

  • 1 Answer
  • Posted on Feb 24, 2009

SOURCE: roomba keeps saying clean brushes yet are clean!

Remove the Yellow connectors on the end of the brushes and clean around the pin well. If there is too much there, the roomba thinks there is something stuck and goes into clear mode (as if there is a chord stuck).

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Anonymous

  • 2 Answers
  • Posted on Nov 20, 2008

SOURCE: Brushes are clean, but Roomba stops and says clean brushes

I decided to take it apart and see if I could fix it because even if something inside went "SPROING" and I couldn't get it back together, it wouldn't be any worse than it was already.

FIrst, remove the dust bin part and the brushes. Then, there are four screws on the bottom gray panel which have to be removed first in order to get to the gears which hold the brushes. I did not remove the little sweeper brush on the front, but I just slide it through the hole in the gray panel.

Then in order to get out the orange section which actually holds the brushes, there are four screws which must be removed. The orange section is attached to a blue section. This entire unit comes out by sliding it toward the area where the dust bin goes, being careful not to tear the light gray rubber gasket which covers the side.

Once that section is removed, there are two screws on each side. These screws hold the orange thing to the blue thing. Once the screws are removed, lift up only the side which has the white squares into which the brushes are inserted. These are actually the back side of little gears. There is a face plate on the outside of the orange part on this end. The other end contains a bunch of wires and I was careful not to disconnect any of them.

The face plate has six screws which must all be removed. Use caution when removing the face plate. Hold it up so that all of the stuff doesn't fall out. It has a bunch of gears, little brass looking fittings and grease. Take care to only remove the gears which have the squares which hold the brushes AND do it one at a time unless you like working jigsaw puzzles. I used tweezers and a pin to clean the "gunk" consisting of hair, fuzz, etc., out of the little gears.

Reverse the process to put it back together. Hazel, my little Roomba, played me a happy little song and immediately went back to work. She seems as good as new.

Anonymous

  • 2 Answers
  • Posted on Dec 30, 2008

SOURCE: Roomba shuts down after a few minutes

The brushes are clean on the outside, but probably not inside of the little yellow contact on the end. Also the junk that collects on the brushes finds its way into the gear box. Mine kept shutting down w/ the "Please remove and clean Roomba's brushes" message. I finally gave up and took it apart. There was a surprising amount of junk in the gear box. After I got it apart, I cleaned it out and I even used a straight pin and a pair of tweezers to get all of the gunk out. Now it runs like new. I'm no mechanic, but I used to help my daddy fix things around the house. I posted my solution to the problem and it has worked for a couple of other people too.

Anonymous

  • 350 Answers
  • Posted on Feb 19, 2009

SOURCE: roomba keeps going around in circles

Dear Roomba Owner,

For solutions to your Roomba Vacuum Problems click on the following link @ http://homesupport.irobot.com/cgi-bin/irobot_homesupport.cfg/php/enduser/home.php?p_sid=gG54ERqj

jackiaria
01e9bc8.jpg This Will FixYa!
A Lot of iRobots' Home Vacuums Need a Software Upgrade!

Anonymous

  • 61 Answers
  • Posted on Jun 03, 2009

SOURCE: no suction on Roomba 560

Larger debris is usually the responsibility of the brushes. Remove the bin and run the Roomba-- are the brushes actually turning? If not, call customer support for a new cleaning head module. If so, remove the grill from the back of the bin. Make sure that the little fan inside is clean, then reinstall the bin on the Roomba and run it. If that little fan doesn't spin, your Roomba has lost vacuum suction and you need a new bin.

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HAVE YOU TRIED OPENING UP THE ROOMBA AND CLEANING THE SENSORS?
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