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Chris Shelton Posted on Dec 10, 2017

Ice is getting caught up in my ice dispenseron my general electric fridge. Not sure if the issue is with the tray or the motor that powers it?

5 Related Answers

willis43

  • 1 Answer
  • Posted on May 04, 2008

SOURCE: Water doesnt stop after ice tray is filled

My amana sxd25s2w side by side, water dispener just stopped working all at once. I hear a click when pushing the bar, and the light goes on but no water. Also the ice maker is over flowing when it fills the tray. Are these 2 things related and I would like to replace the filter for the water , where can I find that. Please help!

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Anonymous

  • 497 Answers
  • Posted on Jun 14, 2008

SOURCE: The ice maker stopped ejecting ice. Now no water going to icemaker

hav u cleared the ejection area for any debris and the like?

Anonymous

  • 126 Answers
  • Posted on Sep 12, 2008

SOURCE: ice maker water overflow

ITS BEST THAT YOU GET A TECHNICIAN TO SOLVE THIS FOR YOU AS ADJUSTING THE WATER FLOW ON THE ICE MAKER CAN BE A BIT TRICKY.GOOD LUCK.MOHAMED

Anonymous

  • 489 Answers
  • Posted on Sep 30, 2008

SOURCE: Ice maker stopped after electric shutoff

You may have a problem with the computer control board in the ice maker.  Try this.  Turn off the icemaker for about 2 minutes.  
Turn on the ice maker and press the clear button.  Press and hold this button for 12 seconds to get it to force extract.  This will confirm that the motors will work and push the ice cubes out.  Afterwards, let it run by itself.  If it still doesn't make ice, you will need to replace the icemaker.

Anonymous

  • 331 Answers
  • Posted on Mar 25, 2009

SOURCE: I have a Kenmore side/side with water dispenser

Hi TJ,

It'll cost around $65.00 to take care of this problem. The problem is the water inlet valve. The part number is 4389177 and can be picked up at your local appliance parts retailer or you can get one online maybe for a better price (just plug the part number into your favorite search engine).

Here's what's happening... The valve I mentioned is actually a "dual coil" unit. One coil supplies the cold water, the other feeds the ice maker. These "coils" are independant of each other, so one coil can fail and the other can keep on truckin', no problem. But what you have is an Ice Maker coil/valve that is weak and it's allowing water to bypass.

Basically the IM valve isn't closing shut completely. Imagine a dripping faucet... that's what it's like except you can't hear the drops, you can only see the results. Imagine drop by drop rising up that tube behind the fridge and into the IM. One drop at a time. These drops of water go into the freezer compartment through the IM fill tube. Now when these little ***** drops slide down the fill tube inside the freezer compartment they flash freeze before they reach the IM. One drop after another... drip drop drip drop. All these little droplets of water eventually form a glacier inside the fill tube. 

OK, now we're at the point of glatiation. The fill tube (just behind the ice maker) has completely frozen solid. Now... when the IM "calls" for water to refill itself, the (failed) valve opens up and lets full pressure through. But where is this water/pressure going to go? The pressure builds inside the 1/4" water line until it can't handle it any more, the pressure looks for the path of least resistance. That path is the connection that you found loose. It blew out because the fill tube (into the freezer) is blocked with ice and the reason it's blocked is because the valve isn't shutting off completely.

That's alot of words to say this... it's an easy fix. Get the valve (above). Pull the fridge out. Unplug it. Turn the water off at the wall. Remove the water line going into the valve and set aside. Remove the cardboard panel. Remove the 2 screws holding the valve to the fridge. Pull the valve out. Note the electrical and tubing connections carefully. Get your new valve out and install the electrical and tubing just like the old one. Then rebuild, turn on the water and look for any leaks (use a flashlight and take a minute or two here... finding a leak now will save you alot of misery later). Replace the cardboard and plug it back in.

There ya go! Your first major appliance repair job done successfully? Priceless.

SG

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Haier refrigerator hrf-628af6 ice tray stuck cant release from fridge

If the ice tray in your Haier refrigerator is stuck and you're unable to release it from the fridge, there could be a few different issues causing the problem. Here are a few things you can try to fix it:
  1. Check the ice maker arm: Make sure the ice maker arm is not stuck or broken. If it is, it will need to be repaired or replaced.
  2. Check the ice maker mechanism: Make sure the ice maker mechanism is not jammed. If it is, try to unjam it by gently pushing or pulling on the tray.
  3. Check the temperature: Make sure the freezer temperature is cold enough for the ice to freeze. If the temperature is too warm, the ice will not freeze properly and may become stuck in the tray.
  4. Check the water supply: Make sure the water supply to the fridge is turned on and that the water supply valve is not closed or clogged.
  5. Check the water filter: Make sure the water filter is not clogged. If the filter is dirty, replace it with a new one.
  6. Gently try to move the ice tray by pushing or pulling, if it still won't come loose, it may be best to contact the manufacturer or a professional for further assistance.
Please note that some models of the refrigerator have a release lever, check the owner's manual to locate it.
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The light inside the freezer compartment on the ice maker control is flashing red.

Hi Greg.

I'll have to stay general in answers since I don't know your particular make/model. Lights on the ice maker/cold water dispenser can indicate clogs, blockage, jams, or other things awry. A few things to consider:
  1. If the fridge has it's own water filter, has it been replaced anytime recently? If the filter is clogged, it may not be letting enough water flow through for the ice maker to think it's working properly.
  2. Chilled water is usually created by having a mondo coil of plastic tubing under the vegetable bin on the fridge side. It keeps half a gallon or so of water chilling as you get drinks, or as the ice maker draws on it (less heat in the freezer to start off with that way). That tubing also can get pretty rank, especially if the fridge has ever sat unused/unplugged for an extended period of time.
  3. You may have a jam or issue with the ice maker or ice delivery system. Ice delivery is usually a spiral piece of metal that extends to the back of the freezer compartment, comes out with the ice bin, and spins to feed ice to the dispenser. If it got wet and then froze, the bearing/bushing on it may be frozen, and triggering an alarm that the motor is having to work too hard to turn it (or giving up). pull the ice tray and make sure you can spin the shaft. if not, transfer the ice elsewhere and either let the bin come to room temp to melt the ice jam, or, if you're impatient, run warm water through it until it frees up. Make sure you dry it thoroughly before putting it back in the freezer, regardless of how you do that.
  4. The freezer could be over-temperature. You may want to look at the freezer thermostat setting, and whether it's getting there (you'll need a fridge thermometer to check). If it's way off, you may need to get the thermostat fixed.
  5. If there is an ice crusher, a jam there might also be the cause of the light. Harder to disengage than the ice bin probably, the particulars of checking it will depend on the model.

    I hope this gives you some useful ways to diagnose the issue!
    D
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Ice Maker bar won't come down

I have not worked on this model before but on the whirlpool they have a bar as well. you can turn off ice maker by pushing it up and it locks in place to stop ice production. if u want it to make ice u push it up slightly and it should move down. also check the ice maker tray to be sure u are getting water to the tray. if u get the bar to go down and no water comes in then check that u have water at the back of fridge.. if u have water there but not in the tray then you may have a bad water inlet valve on back of fridge.
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My Samsung SRL550DW keeps cutting out. If you turn the power off it restarts and works fine and then cuts out again after a few hours. Is this a main PCB problem. Prior to this happening the door chim

I have had the exact same issue and its not a samsung issue but any modern fridge with a defrost system in the freezer (fridge doesn't generally frost up as its not run at freezing temperatures.


You need to check a few things:
1. Clear the freezer draws out and clear any ice build up.
2. Be careful and unclip the first white plastic vent panel (hint: pull from the middle an inch or two then push the sides in so the tabs are pulled towards the middle and the panel pops out)
3. Unscrew and unclip the 2nd panel (holds the circulation fan) to view the freezer coils - you will need to unclip the power for the fan and the heating coil for the drip tray under the freezing coils.
4. This is where the issue usually is:

If the tray is full of ice then do the following. If not and you can poor water through the drain hole on the bottom, then the issue is a dead sensor or control board - seek professional advice or if your game, there are swap out kits you can buy.

So the drip tray is full of ice ? Unscrew the freezer coils from the back wall but DO NOT touch it any further in case you damage it. There should be some silver tape tape that holds the tray in place - remove it and then gently lift the coils up to allow the tray out. If its too full of ice, use a hair dryer or warm water to de-ice. Once the tray is out, defrost it completely and dry it - be careful not to damage the heating wires under the tray as this is used to deice it during a normal defrost cycle. Clear any remaining ice on the coils or along the back wall - Dry it well.

Usually the cause for the drip tray to freeze up is a blockage in the drain pipe that empties into the back of the fridge. Unscrew the back panel and you will see 2 soft plastic pipes drain water into a water tray. pull both off and clean/inspect. You will notice they pinch in the middle to stop air getting back in, but allows water to drip out. If they are blocked, they will back fill the internal drains and freeze, thus fooling the fridge into thinking it hasn't defrosted yet and not turning the compressor back on. (Since this ice is hidden at the back, it is the last to melt thus the freezer gets warmer waiting for the insulated ice near the drain to melt.

When I did my freezer, the water is dripping out slowly (it was cold) but once I removed the pipe, it emptied properly. inspection of the pipe showed dirt/insect blocking the pinched section of the pipe.

Reassemble the pieces in reverse order, ensuring the water was been dried with a cloth. My fridge/freezer hasn't skipped a beat since.
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The ice maker makes ice and dispense water, but won't dispense ice. Cleaned out ice tray, not ice blocking any discharge area. When you try you can hear the ice dispenser door open, but the motor to...

i have the same fridge... same problem, except not only does it not dispense ice, it also dosent dispense the water too. i recently had a power outage, and when the fridge was turned back on the digital warmer and colder setting have been flashing 0 non stop making it unable to set temps... any suggestions?
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Ice maker has ice motor doen't dump the ice

Your ice-maker may need to be "hard-reset". To do this, perform a manual-defrost by emptying out the freezer (and fridge) and shutting all power off to your unit for several hours (at least half a day unless you can be sure the temp in the freezer has fully reached ambient. Next, with freezer empty, restore power, make sure the "ice" setting is set to off, then set the forced power-freeze mode (you can refill the fridge, but leave the freezer empty for now. When the power-freeze completes (at least 2.5 hours) you can refill the freezer, set the "ice" mode to block/crushed (IE something other than off) and then hit the "black reset button" to restart the ice-maker. IF it still will not dump the cubes then the ice sensor/control board may have failed.
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Makes ice but will not dispence ice

Hello Kaboris3,

If your ice maker is making ice but fails to eject it, you may have a faulty mold release heater. If the ice tray is cycling in its loop... and is positioned to drop ice but the cubes are not being released, that will happen if the heater fails to turn on to relase them. Try power cycling the fridge to get things back in sync.. ( unplug the fridge for a few minutes then plug it back in ) sometimes that will get things started again. If that fails to work, you may have to defrost your freezer to meke sure the ice maker isn't stuck in one spot with ice... if you get too much water in the tray, it may spill over and freeze and restrict the ice tray conveyor from rotating. Depending on the model, you can remove the front access cover to the ice maker to see if the motor is running ( very slowly but should cycle if you watch it carefully).. Those are a few ideas that you may consider trying.. Hope that helps you fix your problem... worst case scenario is remove and replace the entire ice maker assembly.. most are plug n play assemblies and easily installed... Good Luck !
1helpful
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Ice maker stopped after electric shutoff

You may have a problem with the computer control board in the ice maker.  Try this.  Turn off the icemaker for about 2 minutes.  
Turn on the ice maker and press the clear button.  Press and hold this button for 12 seconds to get it to force extract.  This will confirm that the motors will work and push the ice cubes out.  Afterwards, let it run by itself.  If it still doesn't make ice, you will need to replace the icemaker.
41helpful
4answers

LG SXS Refrigerator LSC26905 ice maker

I was able to order the ice tray myself and install it in the fridge - it's not hard. I ordered from one of the parts sellers linked to at the LG website, not those listed in other posts here.

Here's how to replace the tray:

You need to remove the tray dumping mechanism to do this.
  1. Remove the ice bin, set it aside (don't forget to deal with the ice melt).
  2. Turn the ice maker off (LG says to unplug the fridge, I didn't).
  3. On the left hand side of the ice tray dumping mechanism there is a screw helping to keep the entire thing suspended from the ceiling of the freezer. Remove that screw- don't worry, the mechanism will stay put for now.
  4. The dumping mechanism can now slide forward- note that you can't completely remove it from the freezer yet, but slide it forward and it will no longer be suspended from the ceiling. Don't let it drop or hang.
  5. You need to disconnect its power supply now. On the left hand side you should see a small bundle of wires coming from the back of the freezer to the dumping mechanism. It connects to the dumping mechanism's set of wires with a pair of white plugs. Pull these plugs apart. You may need to pry the catch on these plugs apart while you pull.
  6. Now you can take the dumping mechanism out of the freezer (and close your freezer).
  7. To remove the ice tray you need to slide the housing that contains the rotating motor out of the housing. This is on the right side of the mechanism. If you have trouble identifying it look at the underside of the entire thing and you'll see a small "test" button. That button is on the motor.
  8. To remove the motor you'll see two catches on the right side- you'll need to pull these catches out without breaking anything. You'll be able to slide the motor down and out when you get it right.
  9. Sliding the motor out lets you get the old ice tray out now. There is probably a set of white wires routed through a little catch on the old ice tray that you'll need to free.
  10. Put the new ice tray back on the motor. You'll need to get the left side secured at the same time you get the motor housing in its catches of the dumping mechanism.
  11. Reroute those white wires back on the new ice tray.
  12. Reconnect the electric wires to the housing.
  13. Slide the entire dumping housing back onto the ceiling of the freezer and screw in on the left side.
That's it. You can press that test button on the underside of the motor. This will dump the tray and immediately refill it with water so you can observe if everything is working.
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