Cannot hear any dial tone, but base works OK - callers get busy s

The KX-TGA401 is a handset for specific Panasonic cordless telephone systems. Connecting the handset requires registering (pairing) it with the base and if the base can support another handset. First make sure that the base is plugged into an active phone line (land line) and that the power adapter is plugged in and working properly. Charge the handset before attempting the registration process.

Then make sure that the phone system is in standby (no calls). Press and hold the Locator button on the base for about 5 seconds (wait until the tone sounds). If all of the handsets that are already registered ring, press and release the Locator button and then press and hold it again. Once you hear the registration tone (some models), place the new handset in the charger on the base. Wait for the long beep and the registered symbol to appear.

If the not registered symbol appears, try registering by using the handset menu. Press Menu # 1 3 0 (the key below 9 and individual number keys) on the handset. Press and hold the locator button until you hear the registration tone as above. Then press Select and Save on the handset within 90 seconds of hearing the registration tone. Wait for the handset and base to complete the registration process. You'll hear a long beep.

The first registration method is given in the manual for the handset, http://help.panasonic.ca/viewing/ALL/KX-TGA401/OI/TGA401_PNQX2390ZA/TGA401_PNQX2390ZA.pdf. The second is from the page 31 of the manual for the KX-TG653x (KX-TG6531 base) system, ftp://ftp.panasonic.com/telephone/om/kx-tg6511_mul_om.pdf . The KX-TGA401 handset works with other bases as well. You may want to check the manual for your phone system in case there are differences. Other compatible phone systems are the KX-TG401x, KX-TG403x, and KX-TG651x.

I hope this helps.

Cindy Wells
(I make sure that the land line is active by checking for dial tone with an old corded phone.)

may be the problem is with the speakers check that first

NO RINGING ON INCOMEING CALLS

A TD system is a DIGITAL phone system and the 7730 phones are ANALOG. I don't know what X means, but I guess they're not from the US :-). Anyway, the ANALOG phones need 4 wires to work, instead of the 2 that the digital phones have. If your installer was lazy and didn't cross-connect 4 wires at the frame or put in 4 bridge clips on each jumper, then you don't have a voice path. Or, XDP is turned on and you'll have a bit of a problem.

If you have an IM and a PM for the TD system, you can find the wiring diagram and the instructions to read the XDP status. Quick answer is the first 2 of every 3 pairs will run to your phone. If you start with a digital phone in the port first, turn on XDP and plug a single line set into the XDP port, you will get dial tone (may have to dial 390 or 391 to enable/disable the XDP twinning) and that dial done will be different from the digital phone. If you don't get dial tone, your first pair wiring is missing. Fix that, turn off XDP and you 77xx series phone will now work in the port.

Carl

try unpluggjng base unit from power supply and then let handset unit reset to relocate the base unit.

I GAVE UP WITH NOT HAVING A PHONE AT HOME THAT WOULD WORK. YUP, I DID IT. I BOUGHT A NEW ONE. NOT ALL THE PROBLEMS ARE FIXED. BUT MOST ARE. AT LEAST I CAN HEAR THE CALLER AND THEY CAN HEAR ME.

Hi,

switch the A/C mains off 5 minutes

or

Re-register them to the base,
This resolves the problem

Regards
Richard.

if there is no dial tone that means that the connection is not being made when you pick up the phone hence you cannot answer nor can you get a dial tone
the fact that the phone rings indicates that the land line is good so the fault is in the phone itself

Panasonic KX-TG1050N Cordless Phone. Base handset (No. 1, KX-TGA100N) does not work, no keypad response or dial tone. Green indicator message light ON (should only work with the TG1000N base unit) all the time till battery runs down. Display shows message ?C533?. Can still send and receive calls on extension phones 2 and 3.

phone says move closer to base