How to reset Apple ID - Apple Cell Phones

Recover or Reset Forgotten Apple ID or Password on iPhone & iPad

This is all done on an iOS device and is often the simplest way to log back into an Apple account:

1. Open the Settings app and scroll down and tap on "iCloud"
2. Tap on the email address at the very top of the iCloud settings screen
3. Tap on the blue text underneath the password entry that says "Forgot Apple ID or Password?" where you'll have two choices:
   • If you know your Apple ID and don't remember the password, type in your email address and click "Next" to start the reset process
   • If you don't know your Apple ID, tap on "Forgot your Apple ID?" and fill out your full name and email address to recover the Apple ID login (yes, you can then do the password reset after you have the Apple ID)
4. Answer the security questions pertaining to that Apple ID, and follow the onscreen directions to complete the process

At this point you should be good to go, you can reset the password for the account and then login as usual.

good luck

Nowadays, I believe that all users must actually have an AppleID to use iTunes, which is different than a password for iTunes. In other words, I used to sign into iTunes using my iTunes user name and password, but somewhere along the way, I was required to acquire an AppleID instead. An Apple ID is your user name for everything you do with Apple: Shop the iTunes Store, enable iCloud on all your devices, buy from the Apple Online Store, make a reservation at an Apple Retail Store, access the Apple Support website, and more.

I cannot tell by your question if you already have an AppleID and forgot the password for that account, or if you're trying to use your old iTunes account and forgot that password. If it's the latter, I don't think your old iTunes user name and password would work anyway. But I could be wrong.

If it's the former, here are the instructions for resetting your AppleID password (copied and pasted, obviously!):

If you forgot your Apple ID password Can't remember your Apple ID password? Try resetting the password.If you forget your Apple ID password or don't know it, choose from the following options to reset your password. After resetting your password, you'll be asked to sign in with your new password when you or your device accesses an Apple feature or service that uses Apple ID. If you know the answers to your security questions

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Answer security questions" as your authentication method. Select Next.
5. Select the birth date associated with your Apple ID, then select Next to begin answering your security questions.
6. After answering your security questions, you'll be asked to enter and confirm your new password. Select Reset Password when done.

If these steps didn't help you to reset your password, contact Apple Support.
If you have access to the email addresses associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Email authentication" as your authentication method. Select Next.
5. Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID. Didn't receive the email?
6. Open the message and select the link to reset your password.
7. When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.

If these steps didn't help you to reset your password, contact Apple Support.

If I missed the mark on your question, let me know, and I'll try to help some more.

You can try TunesKit iPhone Unlocker to reset your Apple ID password on your iPod touch.

Here's a step-by-step tutorial:

Step 1. Connect your iPod to your computer


First, get your iOS device connected to a computer. Then launch TunesKit iPhone Unlocker, and select the Unlock Apple ID option.
Step 2. Setting Confirmation before Deleting Apple ID


If you have Find My iPhone enabled on your iOS device, you will need to confirm that a passcode is set and turn on two-factor authentication on your device.
If the Find My iPhone feature is disabled on your device, you can skip directly to the next step and tap the "Start" button to unlock your Apple ID quickly without losing data.

Step 3. Remove Apple ID

Once confirmed, TunesKit iPhone Unlocker will start downloading the matching firmware and then remove the Apple ID from your iPod touch.

Hope it helps!

Step to change Apple ID when you know your previous ID:

1. Go to My Apple ID (go to https://appleid.apple.com/)
2. Click Manage your Apple ID and sign in.
3. Select Edit next to Apple ID and Primary Email Address.
4. Enter email address to use as your Apple ID for verification email to that address and verified it.
5. After that sign in with new apple id.

but if you forget your Apple Id ( go to https://appleid.apple.com/) and click on find your apple id. If you are not able to do it then take help from Apple ID Support .

If you know the answers to your security questions

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Answer security questions" as your authentication method. Select Next.
5. Select the birth date associated with your Apple ID, then select Next to begin answering your security questions.
6. After answering your security questions, you'll be asked to enter and confirm your new password. Select Reset Password when done.

If these steps didn't help you to reset your password, contact Apple Support.
If you have access to the email addresses associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Select "Reset your password."
3. Enter your Apple ID, then select Next.
4. Select "Email authentication" as your authentication method. Select Next.
5. Apple will send a password-reset email to the primary address or verified rescue address associated with your Apple ID.Didn't receive the email?
6. Open the message and select the link to reset your password.
7. When the My Apple ID page opens, enter and confirm your new password, then select Reset Password.

If these steps didn't help you to reset your password, contact Apple Support.


Apple support can be contacted here http://support.apple.com/kb/HT5699

Try these options suggested by apple: If you have access to the email address associated with your Apple ID

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID", then click "Forgot your password?".
3. Enter your Apple ID and click Next.
4. Select "Email authentication" as your authentication method. Click Next.
5. Apple will send a message to the email address associated with your Apple ID. Open the message and click "Reset Apple ID password".
6. When the My Apple ID page opens, enter and confirm your new password, then click Reset Password.

If you have two-step verification turned on

1. Go to My Apple ID (appleid.apple.com).
2. Click "Manage your Apple ID", then click "Forgot your password?".
3. Enter your Apple ID and click Next.
4. Verify your identity by entering the Recovery Key you were provided when setting up two-step verification.
5. A verification code will be sent to the trusted device associated with your Apple ID. Enter the verification code.
6. Enter and confirm your new password, then click Reset Password.