T-Mobile Dash Smartphone Logo
Posted on Nov 23, 2007
Answered by a Fixya Expert

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Tmobile dash frozen on WINDOWS(DIRECT TOUCH TECHNOLOGY SCREEN)

Dropped this on the ground, about an inch of water for 2 seconds....was still working

Turned it off

Turned it on next day

Dash shows (dash screen) Not moving dashes like usual- just fixed pic

Then goes to windows screen (green)

Freezes there

TRIED SOFT RESET, WON'T WORK

TRIED SYNCING TO PC BUT PC DOSN'T PICK UP THE DEVICE

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  • 8 more comments 
  • ish10 Dec 14, 2007

    dropped phone in a cup of coffee



    took battery out and dried it off, along with the phone



    blow dried it



    stuck the battery back in and it vibrated for about a second



    tried to turn it on and it wont work



    next day, plugged it into the charger, and the little light on the top of the phone turned red



    it's still charging

  • NIEBIESKI Apr 04, 2008

    ajjjjjj the same problem HELP HELP HELP.....

  • islandp5 Jul 01, 2008

    dash fell and some time just locks up.

  • Anonymous Jan 04, 2009

    wut should i do, i just did the master reset and now my phone is showing a,
    RED,
    GREEN &
    BLUE screen with the word "Excalibur" on it.

    PLZ HELP! WUT SHUD I DO????

  • jenny_jen_va Jan 18, 2009

    I have a major problem was wondering when I turn off my phone and turn it back on it shows the green screen and the the white screen with the t- mobile and right there it freezes does anyone know what happen and it doesn't work even i press all the buttons need help can anyone help and also I call the t-mobile service to reboot everything and nothing it didn't work help please!!!!!!!

  • Anonymous Jan 29, 2009

    had the same problem and unable to fix...ended up in the recycling bin!

  • Anonymous Apr 29, 2009

    OMG!!!! didnt think it would work! bought a new phone and everything and havent used my dash for more than 6months!!!! Thanks soo much!! :)

  • oxy26 May 04, 2009

    same exact problem

  • Anonymous May 25, 2009

    screen freezes and text messages won't delete. On alarm screen right now.

  • ish10 May 11, 2010

    i tried the sw rest but it's not working. it just keeps turning on. i'm probably doing it wrong... how exactly does it work?

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3 Answers

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  • Posted on Jan 01, 2008
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Do a sw reset....its possible it was damaged when it was dropped in the water, but not likey....

turn the phone off, press and hold the soft keys (buttons with the lines on them above the home key and back arrow key) and hold it down.....press the power button while you are doing that until the white t-mobile screen will come on, then instead of going to the green windows mobile screen, a black screen with white writing......press the green button....it will get you in your phone but it will erase your info as a result....

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  • Posted on Aug 29, 2009
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It doesnt work for me and i didnt even drop mine in water... i was updating my phone and the usb port came out by accident and now its froze and wont load up.. help plz!!!!

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NIEBIESKI

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  • Posted on Apr 05, 2008
NIEBIESKI
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WOW THIS REALLY WORK :) I JUST FIX IT THANK YOUUUUU A LOT brambleator
PS.LOVE T- DASH AGINE ....

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