Hi Craig.
this is all i could find out so not sure if it will help you.
Please try below methods and check if it helps.
Method 1 : Run hardware troubleshooter and check if it helps.
Method 2:
Please try to un-install and install latest driver and check if it helps
Follow the steps below.
Download the latest driver from manufacturer's website and install.
SOURCE: My Graphics Display Driver Problem
Try HERE and download the latest driver for yoy card and install it
SOURCE: Windows Vista 64 bit Drivers
This model is not Vista 64 compatible :http://www.canon-europe.com/vista/en/compatibility_table/lasersfp.asp
SOURCE: Video Cam Suite 1.0 does not work with Windows Vista 64 bit
Excuseme If I don't explain so clair, because I don't speak english well, but let me try that I did to solve this problem. First I installed a Virtual Machine(VMware Workstation 6.5.1) in miy Pc(64 bits) . Second, I installed a Windows Vista home basic(32 bits) or Windows XP Sp2 (32bits) on it., depending of what Operative sistem do you have in your real machine. And finally I could installed the Videocam suit in the Virtual Machine and everything was ok. I could transfer all my videos of the camera to the pc very easy The only inconvenient is that you need to transfer the videos downloaded of the virtual machine to the real machine with a flash memory or similar something.
SOURCE: The issue is many Windows 7 installs are 64 bit,
If you have tried installing the printer driver for 32-bit on your computer, you might want to uninstall it first before installing the Lexmark X6650 driver for 64-bit. Go to Start menu -> Programs -> Lexmark X6600 Series -> Tools -> Uninstall. Reboot pc when prompted.
You can download the Lexmark X6650 driver for Windows 64-bit from the Lexmark website. Go to this link: Lexmark X6650 Driver for 64-bit. This driver applies to Windows 7 (64-bit), Windows Vista (64-bit), Windows XP Professional (64-bit).
Ensure that communication has been established and that a driver test page can be printed from the 64-bit server. Once functionality has been confirmed from the 64-bit server, proceed to the next step.
Currently, 64-bit clients will be able to connect to the shared 64-bit print driver that has been installed on the 64-bit server as the architecture currently matches. However, if 32-bit clients wish to map to the shared 64-bit print driver on the 64-bit server, the 32-bit version of the same driver will need to be installed within the current 64-bit driver.
This process can be done by navigating to the printer properties of the 64-bit driver on the 64-bit server, clicking the Sharing tab and clicking the Additional Drivers button.
Once the administrator clicks the OK button, a print driver window will pop-up asking for the 32-bit driver components. Again, the administrator will need to download, and extract the 32-bit version of the print driver on the 64-bit server. Once the window below comes up, the administrator will need to navigate to the 32-bit driver components and select the appropriate driver .inf file.
For example, the UPD .inf file would be the first file in the list and be named hpcuXXXc.inf.
Once the appropriate .inf file is selected, the 32-bit driver components will be installed within the 64-bit driver on the 64-bit server. This can be verified as both x86 (32-Bit) and x64 (64-Bit) boxes will now be checked and show the status as installed by clicking the Additional Drivers button compared to the screenshot in Step 3 above.
Now that 64-Bit and 32-Bit drivers have been loaded onto the 64-Bit server, 32-Bit and 64-Bit clients can now navigate to the shared print driver on the 64-Bit server, by manually navigating to the shared print driver on the 64-Bit server from the client machine. Typically the path is \\servername\sharedprintername.
Once the client maps to the shared print driver, printing should work successfully.
For problems or errors that continue to occur after completing the aforementioned process, ensure that the latest version of the print drivers are being used www.hp.com . If there are problems with older discrete drivers, it is recommended to use the latest version of the Universal Print Driver which can be found at www.hp.com/go/upd .
This printer works with windows 7, please check if you have a 32 bit version of windows XP or 64 bit then download and install the latest appropriate drivers (before installing the latest drivers, uninstall the old driver if any)
Find the link below to download the appropriate driver
Once the HP support site opens up, at the top choose the right windows version you have and then download the drivers.
Note: to find the version of windows 7 you have you can click on start, then right click on computer and click properties. In the system properties you can find if you have a 32 bit version or 64 bit version.
140 views
Usually answered in minutes!
×