My father forgets alot lately. This Shark Rocket powerhead. We bought 2 months ago. Help the problem is for some reason he cut the wires on the brush motor.

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Hi there, as per your information i guess its a problem of power transformer. He can't supply the proper power in the motor & thats why the noise will come from the transformer. Thanks & waiting for your feedback.

SOURCE: it.s anew vacuum cleaner Dyson DC24-ball one,

Hi there, its Darran at Dyson.

It sounds as though you need to re-set the brush bar. It can stop rotating if it becomes obstructed. You need to simply locate the red re-set switch on the side of the cleaner head and push this button right in as far as you can. When you switch the machine back on and lower it into the vacuuming position, it should start to rotate.

I hope that this information is useful to you, if you need any further assistance, please contact our Helpline on 0800 298 0298, between the hours of 7am - 10pm, 7 days a week.

Kind regards
Darran
Dyson Customer Service

SOURCE: The powerhead cuts in and out on power as you

had the same problem with mine check all the prongs on the 2 wands and on the power nozzle and on the handle itself you will probably see that one of them is discolored or burned looking you will need to replace that section, I had to replace one of my wands, and then a second time I had to replace the hose section with the handle attached.

SOURCE: Why won't the brushes spin on my Shark rocket vacuum spin

Either the belt is broken, the brushroll switch needs to be replaced or the brush motor is shot.