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need to know you system befor can help what windows you are using or mac system. also on the back of the disk box says what it is compatible with and if there is any other softwear is need to work on you pc.
you have a missing mp4 file! this is a video file. just do a search on your computer for all "*.mp4" files with this same name and when found copy/paste into the location in your missing file message.
Error 1305 means that the computer is not reading the disk. Most likely you have a dirty, or scratched disk. It could be that another program or process is keeping the disc
1. First make sure that the old program is completely uninstalled.
2. Restart your computer. Keep all other programs closed.
3. Clean the disc with a lint free cloth.
4. If this doesn't work, wash the disk with warm water, and allow to dry thoroughly, another suggestion would be to purchase a CD cleaning kit.
5. See if the disc works in another computer or drive. The problem could be your CD-ROM drive. Older drives cannot read dirty or scratched discs as well.
If the above steps do not work, it is likely you will have to replace the disc.
Make sure you dont have ANY anti-virus, ad-ware, spy-ware software running. Ive found that Broderbund products do not like them running in the background while installing. If youre afraid of internet viruses, just disable or unplug your network cable while installing.
Sometimes running in safe mode, may correct this problem also.
The Print Shop® 23
Error 1305...
When attempting to install The Print Shop® 23, an error that includes the message "Error 1305..." or "Error 1304..." appears. A conflict during the installation may cause this issue. Completing a clean installation of the program will help to prevent conflicts that can occur. The remainder of this note describes the procedure.
Complete the steps below to reduce conflicts during the installation.
Clean the CD or DVD
Place a small amount of nonabrasive, liquid soap on the shiny side of the CD or DVD.
Using your fingertips and warm water, gently rub the soap on the disc in a circular motion.
Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
Install the program.
NOTE: If the error message reappears, I don't know an another massage.
Microsoft has error 1305 as an "error reading from file." Check out http://support.microsoft.com/kb/248263 And try there troubleshooting, it could be that the disc is scratched or dirty, the drive could be bad, or it may be incomp[atable with the current operating system. The above link is your best first attempt at solving the problem.
your computer is being a pig. dont worry about uninstalling your printer, just add another printer and make this one the default printer. you can just ignore the other one...........shimple.
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