THE ANSWER YOU HAVE BEEN WAITING FOR!!!
Here is the official problem (straight from singer technical support). The drivers from Jungo are unsigned and windows does not allow unsigned drivers to be installed. To install the drivers you have to change your computer settings to allow unsigned drivers to be installed and then install the software so the drivers install properly. Here are the steps I took.
1. Uninstall software
2. Restart computer
3. Temporarily allow unsigned drivers. A quick google search will give you directions on how to do this. (If you permanently allow unsigned drivers make sure to change that back after installation so you don't leave your computer vulnerable.)
4. Install the software. You will have to grant permission to all the drivers and software.
5. Install the software update on singer website for your machine
6. Turn on machine and start the software. It should work!
7. Restart computer. This resets your computer settings to block unsigned drivers from installing to protect your computer (if you permanently disabled drivers now is the time to block all unsigned drivers). Don't worry the software will still work since the drivers have already been installed!
Not sure if this link will help you out but its all i could find at mo.
SINGER FUTURA Top Troubleshooting Tips ..
or try this link.
singer futura ses1000 will not connecting Google Search
SOURCE: Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.
I received an email back from Singer stating that it is not possible at this time to load the Futura software on a 64-bit system using Vista. I have emailed to ask whether it would load if the OS were XP, but I haven't heard back yet.
They said that they were working on finding a fix for this, but they aren't sure that they will since it's a hardware problem.
SOURCE: Singer Futura CE100 Connect Error. Check that USB cable is connected and power switch is turned on.
So here's what I did and it worked for me. Somehow the WinDriver that is on the software is uninstalling itself and needs to be listed with the drivers for Jungo for this software to work. I installed the software when I first got the machine with no problems, then suddenly I couldn't open it and was receiving the same connection error. When you go to http://www.futura-support.com/faq/machine.htm#2 to install the drivers, you'll notice their screen shot shows both the CLEM driver and the WinDriver. Check your machine following their instructions to see if you have both listed under the Jungo driver. If not, go to http://www.jungo.com/st/windriver_usb_pci_driver_development_software.html and select the link under "Available WinDriver Toolkits" for your operating systems (I selected WinDriver USB for Windows). It asks a bunch of questions which I didn't know the answer to so I selected "other" on almost everything then entered "NA"or "?" for the other description. Select Download now and it will need to restart your computer. Once done, I looked at the device manager again and now WinDriver is listed under Jungo and CLEM and the software opens, no problems.
This will at least temporarily solve the issue, however, it's a free trial which means the download will expire at some point. Good news is, the windriver is on the futura disk, I just don't know why it's not installing or staying on the machine. I am sending all of this to Singer to figure out what they're missing in the installation files and hopefully get a fix permanently.
Good luck!
SOURCE: instruction manual for singer futura 2000
SINGERCO.COM
It is available at the link above for $15 - there is no longer a free download.
THanks for using FixYa - a Very Helpful rating is appreciated for answering your FREE question.
SOURCE: Singer CE0100 Futura connection error....
newtosinger, you got a very strange answer. Updates with 64bit Vista/XP and Windows 7 platforms support will be released for all Futura models, just due to higher demand updates for newer machine models are released first. So far updates exist for models ce150/250/350 and ses1000/2000. In a few days will be released an update for ce100/200 that use software 2.5.0.0-2.5.0.2. After that will be released an update for older software versions Futura 1.0.0.x (ce100) and 2.0.0.x (ce200/200E)
SOURCE: Singer Futura 900
Here is a FREE manual for the Singer Futura 900
http://www.singerco.com/uploads/download/a519b77b90074797a4f001327810f68ccb64f3d1.pdf
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