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Linda Daubner Posted on Oct 26, 2017
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My fitbit Alta lost it's charge and now the time and date are wrong. I also just got a new phone and don't remember how to sync it

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Ernesto Cuadra

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  • Exercise & F... Master 165 Answers
  • Posted on Oct 28, 2017
Ernesto Cuadra
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You must reset it. Read the instruction manual
and proceed with the Steps for Sync.
Blessing
[email protected]
cell+WhatsApp:+50588611441

1 Related Answer

emissionwiz

Marvin

  • 85242 Answers
  • Posted on Jul 06, 2017

SOURCE: I lost my Fitbit Alta tracker about 2 weeks ago , so I brought a new one - Fitbit Alta , I checked my dashboard and no activity noted. I have fully changed my new one I just need help in starting up

Here you go. How to set up and start using Fitbit for iPhone and iPad

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Related Questions:

0helpful
1answer

How do I sync my fitbit to my computer? I have an account already.

Mcore
  1. Bring your charged tracker near to the plugged-in dongle or base station. You may need to press your tracker's button or tap it to wake it up.
  2. Click the Fitbit Connect icon.
  3. Click Open Main Menu, and then click Sync Now. You may be asked to sign in, after which your tracker should sync with your account.
Apr 26, 2016
Reference: https://community.fitbit.com/t5/Alta/FYI-How-to-sync-your-tracker-using-a-computer/td-p/1326904
0helpful
1answer

Manual for Alta Fitbit How do I set the time and date for my fitbit

You set the date and time from the Fitbit App or Fitbit Connect when you setup or sync the fitness band with the computer/tablet. Open the Fitbit Dashboard and then tap (or click) the Account icon. Enter the Advanced Settings menu and check the Time Zone section. If needed, turn off the Automatic option and manually set the current time zone. The Alta will display the date and time based on the time on your computer/tablet when you synced the devices. See https://help.fitbit.com/articles/en_US/Help_article/1176/?q=set+date+amd+time&l=en_US&fs=Search&pn=2 . This is the "How do I change the time on my Fitbit device" FAQ.

Alta has the manual for the Fitbit on the product support page: https://help.fitbit.com/?p=alta . The direct link to the manual is https://staticcs.fitbit.com/content/assets/help/manuals/manual_alta_en_US.pdf . Additional device help is available at the help page: https://help.fitbit.com/ .

I hope this helps.

Cindy Wells
0helpful
1answer

My fitbit 2 charge is showing wrong time and date.how do I reset it

completely shut down the phone/device you sync with and the Fitbit. When re-starting, make sure there are no other devices that are trying to connect to the Fitbit, and that the app on the device you're syncing with is up to date.
this usually works. If not - contact Fitbit Customer Support.
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