There are a number of possible reasons your toy may have stopped working. Sometimes it helps to clean the battery compartment with a dry cotton swab or cloth. Rub the gold contacts inside the battery compartment to release any dust or film. You can also use an eraser to 'erase' and clean the contacts. Once you have cleaned the contacts, please make sure to install new non-rechargeable batteries before turning your unit on.
If the toy still does not work, it may have been dropped or handled improperly
Contact Customer Service they might be willing to replace it even after warranty has expired 800-701-5327
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