Question about Sony Office Equipment & Supplies
Posted by Anonymous on
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Posted on Jan 02, 2017
Is the Indian site within the firewall? If so, I would focus on the firewall. Does the US site have a firewall? They may be blocking outbound traffic. If you are connecting but no video, it sounds like UDP traffic is still being blocked somewhere. If you can, you may want to assign public IPs on the units and test outside of the firewall.
Hope this helps..
Posted on Jul 23, 2008
for video conferencing at such long durations over IP, it is a MUSSSST to have dedicated stable bandwidth at all the locations.if that fails, symptons like the one u experieced are possible.this will generally happen during working hours when bandwith usage by pc's is high!!!!!
Posted on Feb 08, 2009
for VC over IP, both end should have a dedicated bandwidth with PUBLIC IP.
this solves most of the problems that are faced in a vpn or shared network like situation!!!!
Posted on Feb 08, 2009
reset the settings to factory default and change your cable. if that doesn't help, the polarizer filter on the blue lcd panel is fried due to excessive dust and heat. the optical engine will need to be replaced.
Posted on Dec 08, 2009
Testimonial: "Thanks very much for the help. "
When i connect the other end successfully(all the blue balls color turned to green)but with only a sentence, says:"secure conference encryption 。。。"
Posted on Jan 26, 2010
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