I am having problems getting my printer to print a complete card without telling me that the ribbon is broken. The error code I am receiving is PR-01724 The Printer I am using is the...
PR-01724 Ribbon Break
The print ribbon is broken.
Possible Cause 1: The print ribbon has broken or is not installed.
Solution 1: Trim the broken ribbon evenly and tape the cut end of the ribbon to the ribbon on the take-up spool. Install the ribbon cartridge.
NOTE: Do not switch take-up spools when fixing.
Possible Cause 2: If the ribbon type is K or KT, the print ribbon is at the end of the roll.
Solution 2: Load a new roll of monochrome print ribbon.
•If you have recently changed edge-to-edge settings using the SmartDriver, printing might be too close to the edge of the card. Change edge to edge settings.
•You might have moved the print ribbon while the printer power was off. The next card will print correctly. The printer is designed to allow you to fix problems while the printer power is on.
•If the print ribbon is stuck to the card, the Intensity setting might be so high that printing causes the ribbon to stick to the card. Lower the Intensity or power setting.
•The card design might be longer than the card size. Change the card design to be less than or equal to the card size in the long direction (3.37 inches or 85.60 mm).
•Printing might not be positioned properly on the card. Change the "Left/Right" position of printing (using the SmartDriver) so the printing begins and ends on the card.
Jun 20, 2011 |
Datacard SP55 Plus Printer