Do you mean resolving power or magnification power ?
SOURCE: celestron telescope
The hinge should be to the north. An imaginary line drawn perpendicular from the center of the tilt plate should point to Polaris (the North Star).
SOURCE: The azimuth adjustment keys don't work
Send it back along with the hand controller describing the problem. Could be several things including a bad hand controller. If there is a local astronomy shop nearby take the scope there and ask to try one of the hand controllers in the shop and test it. If it now works you just need to buy another hand controller.
Otherwise send it in for repair
SOURCE: Focus knob on Celestron NexStar 5 does not appear
Does the focuser move in and out when you turn the knob? If it does then go outside during the day timne and practice focusing on a distant object. Use the eyepiece with the biggest number written on it.
This will give you the lowest magnification-- which is easier to focus.
SOURCE: I have a celestron nexstar 5 the begins to move on it own
Many times a bad cable will cause this. Also low batteries can cause this.
Contact Celestron and order a new cable. Use an external 12 volt power pack.
http://www.celestron.com/c3/page.php?PageID=37
SOURCE: Celestron Nexstar 114gt telescope,hand controller lights up only
Do you have a fresh set of batteries in the scope? Better to use an outside 12 volt power pack with the Celestron 12 volt "cigarette" lighter cable.
This can be three things:
Low power
Bad cable from hand controller to scope.
Or a broken hand controller
Try fresh batteries first.
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