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Call the card companie and see if you have funds on the card. Sometimes I think I do and then I didn't realize the fees ate it up. Or they could have shut off your card.
HONEYWELL WEBSITE:
Go to honeywell.com
Under red welcome sign
Bottom red highlighted box literature/image search
Type in thermostat model number
Click on arrow to right
Then click on the PDF files owners manual / installation instructions
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