Hi,
There is a sensor that regulates how hot the cooker gets and shuts it down to the warm setting when it senses that the heat is too high...meaning that all the water has cooked off....my guess is that the sensor failed and as far as I know it is not replaceable.
Here is a tip that I wrote about rice cookers and the amount of rice and water needed...
How much Rice and Water go in the Cooker
http://www.fixya.com/support/r5396567-much_rice_water_go_in_cooker
heatman101
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