Canon PowerShot SD780 IS / IXUS 100 IS Digital Camera Logo
Posted on Jul 28, 2009
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Canon PowerShot SD780 IS camera lens error. :(...

Canon PowerShot SD780 IS camera, 1 month old, will not turn on. Camera shows the canon screen, then turns black and beeps three times, then says "lens error, restart camera". I don't know how to restart, but I need to use it on a trip and I'm leaving in 9 days.. What do I do?

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  • Posted on Mar 07, 2010
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I did the same thing and it works only be restarting it now but it works lol. I threw it agianst my bed . SO BEAT THE **** OUT OF YOUR CAMERA..then restart and it should work..*** made **** what can you say

  • CJ Help Jul 31, 2011

    hitting the camera on your bed usual does the trick!!!

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  • Posted on Dec 13, 2011
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Sounds nuts, but slap it softly a couple times in the palm of your hand. what ever is jarring the gears for the lens inside gets freed up. it worked for mine - i was soooo happy!! if the above doesnt work, try this.

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  • Posted on Feb 22, 2010
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Pushing the Power button and the OK button for a few seconds at the same time worked for me! Thank you "jildo" I was worried about my camera, but you're suggestion was a quick fix!
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  • Posted on Jan 22, 2010
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I have the same problem with the same camera, except i think theres more wrong with my lense than it just being jammed. BUT, i did get the lense to come all the way out by holding down the shutter button and the power button to turn it on. if that doesn't work i also read you can try pressing the center OK button while pressing the power button to turn it on

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  • Posted on Aug 12, 2009
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Remove the battery, let it sit for at least 2 hours, then put it back. if the error still occurs and the lens is not retracting, consult the warranty for the device as the lens assembly gears may be at fault.


regards,

voodoo

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  • Posted on Jan 21, 2012
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Thxx everybody,

I had the exact same problem, "Lens error, restart the camera". I clapped the Lens into my Hand, and the problem went away!

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  • Posted on Jan 20, 2012
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It worked for me by giving a few soft slaps as gray taylor said! The lens made a crack and went totally out and it is now working!

  • Juba Beltrao
    Juba Beltrao Jan 20, 2012

    It worked for me by giving a few soft slaps as gray taylor said! The lens made a crack and went totally out and it is now working!

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