So - why write here? Get an RMA from the vendor and return them.
SOURCE: How to return shoes.
You need to contact to customer support helpline and talk to customer about shoes replacement he will register your complain .
SOURCE: Not necessarily a problem, but...
The simplest answer is to try on the right pair for a good fit. I dont buy shoes without trying them on to see how the sizes run.
If you cant do that, get the same size as you wear. Winter boots are for wearing thicker socks to keep you foot warm.
SOURCE: need to send a pair of shoes back to china but they have not provided me with a returns form
Best wishes in getting this sorted out. If the shoes are defective or "not according to order", you should speak to the place you bought them from and find out what you should do!
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