Sears Kenmore Microwave Hood combo when powered up gives E-11 error code.. No buttons are working
I do not know what an E-11 code is on that unit. But the fact you say no buttons are working gives me a clue that you may have a bad touch panel. Could be a Goofed up Microprocessor on the board. A Lot of units will give a code for a bad pad. If an air pocket in a pad colapses, the microwave thinks you are pushing and holding down a pad, so it will give a error code. An E-11 code may mean a bad touch panel on your unit. Try to unplug the unit, give it a minute and plug it back in, try to set the clock first and see what it does. When setting the clock try all of the number pads and see if they all respond. If one doesnt that mey be your bad pad. Or if a number comes up on its ownwithout pushing it, that pad could be shorted.
SOURCE: Kenmore Galaxy Microwave Hood Combo Model 72180002400
Do the inside light and turntable come on when you try to cook?
Is it making any unusual noise or is it louder or quieter than normal?
Do you have the model number?
SOURCE: kenmore elite ultrawave microhood combination error code F9
F9 is normally a bad door switch or door switch mount.
If
you or someone you know decide to look into it, we have critical safety
information, info on door switch diagnosis and replacement, and
disassembly information at our site, and our link is at our listing here on FixYa.
You can probably find exploded views and order parts by entering your model number here at the Sears parts site.
There
should also be a "mini-manual" hidden inside the unit behind the
control panel or hidden on the left side behind the grille, which is
very helpful when troubleshooting & testing.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
SOURCE: I have an error code
Quoting another board:
Sears Kenmore Whirlpool LG 721.63683300. F-9
on this microwave IS inverter related.
There is a service tech
troubleshooting document stuffed in behind the control board cover
which has some testing procedures. My problem was the magnatron and
checked out bad with the help of this document. It would run for a few
seconds making clicks and then say F-9. It has been working great since
I replaced the magnatron PN 6324w1a002c.
f9 model 721.63764300
Kenmore
Elite 36 " over tne counter microwave is supplied by LG made by Gold
Star, made in China. It's main problem is the high voltage inverter
board supplyed by Sears Parts. If you get a F-9 code on your microwave
display screen and the micro quits it's probably this board. Reset the
machine by pulling the power plug and waiting an hour. If it is the
high voltage board is at fault it will probably fail after 45 seconds
of start up. This part is really hard to get at but is less than $100.
A qualified technician should be able to remove and repair this item in
less than hour. Some techs will quote you $300 labor, don't buy it, it
should cost a $100 or less. No need to buy another microwave.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
SOURCE: Dead microwave!
Hi Kevin
If your microwave oven doesn't seem to work at all, check these:
Fuses
Usually, when your microwave oven doesn't work it all, the internal fuse (thermal fuse) is blown. This fuse protects both you and the oven. When it blows, you need to have a qualified appliance repair technician replace it.
Door switch
If the fuse isn't the problem, check the door hooks and the door-release button. When these are broken, the door switch doesn't activate, so the oven can't work.
If still you are unable to diagnose the issue then it is recommended to call a local repair center for this to get fixed as Microwave usually have high voltage even when it is turned off.
Please do rate the solution as FixYa and revert for further assistance.
Thanks
Rylee
SOURCE: Kenmore Microwave Hood Combination oven Model Service code (SE) ?
I have Microwave Kenmore model 401.80082700 about more than a year. After about 6 months, it stated to have some probles such as some number keys not working. Then button START become nor working some times. I can use only button of 30 secon increment to cook something. OK, the fan is working for most of the time but the levels are stuck, not adjustable. I can't changer the fan levels. Now the lamp buton is dead. Sometime, the fan level control is working by itself level 1, 2, 3.... then it appears -SE- on the display. nothing work now. I unplug.... then plug back, it ask to input the time or date... I can't do any thing. Later some time I can cook by using 30 secon button.... It is anoying. Please how I can fix it? Thank you.
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