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Re: Where is the serial number located on the Girls' 24"...
Usually at the bottom under the cranking for the pedals, tip bike upside down and you should see a number pattern in the paint were it was stamped. there are other places but this id for the recovery of a bike that has been stolen and the number has been grinded off. also the paint is code.
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contact the manufacturer on the net
see if there is a pdf down load on a page relating to the make and model
ask your local agent for that brand of bike to see if one is available
Sounds like the internal spring that indexes the shifter is either broken or missing. I believe these bikes came with twist shifters. Those springs are hard to find nowadays and it's just as inexpensive to replace. Your local bicycle shop should be able to find a suitable replacement shifter for your bicycle.
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