No ring tone for one phone line

open line if have more than one phone plugged into a jack unplug one at a time and check dial tone if no change have phone company check incoming line

Hi and welcome to FixYa!

Well if that's the case, the printer should be detached or powered of during call operations. The printer detects incoming calls that's why it triggers it to operate. Turning it off during operation will surely be the solution.

Hope this helps and thank you for using FixYa! Have a good one!

tuen on warning tone or alert option then you may hear the beep sound when the call is on wait

The answer mode determines whether the HP Fax answers incoming calls or not.

Different answer modes are :

* Fax

The HP Fax will automatically answer all incoming calls using the Rings to Answer setting. This is the default setting.

* FaxTel (unit with handset model only)

The HP Fax automatically answers all incoming calls using the Rings to Answer setting. If the call is a fax call, the HP Fax will receive the fax. If the call is a voice call, the HP Fax will create a special ring to indicate it is a voice call. The incoming voice call will need to be answered using the attached handset.

NOTE: If the HP Fax determines the call is a voice call, only the HP Fax will ring with the special ring tone. The other phones on the same phone line will not ring at all. You will not be able to pick up the voice call using the other phones.

* Tel

The HP Fax will not automatically answer calls. Faxes will need to be received manually.

* AnswerMachine

The HP Fax will monitor the line when an incoming call is answered by a person or by the answering machine. If the HP Fax detects fax tones on the line, it will receive the fax.

If you are not getting a dial tone then something is holding the line off hook. Disconnect any other device you have on your lines and check to see if you get your dial tone back. If you still have no dial tone unplug each phone and check again. You may have to disconnect everything for a minute or two so the phone company will reset its equipment. Plug in your phones one at a time and check your dial tone every time you add something new.

If you add something and you loose your dial tone immediately you may have a crossed connection in the wall socket, any splitters or in the phone plug. Check to make sure all of the wires in those sockets are straight before you plug in your phone wire.

If you add your CC machine and everything is good but it fails after you run a transaction you will have to contact the supplier of your CC machine. It is not hanging up the line.

Try switching batteries with one of your other handsets known to be in good working order or replace the batteries in the handset with the problem with new ones

The problem may be a short on your line. (Have the local Teleco check your line.) If you have other phones, you may want to check them for dial tone(DT) when this happens. If you have no DT, your cordless may be the problem...unplug, and let charge overnight. If problem continues, replace the battery in cordless, or discontinue use.

try to make an incoming call to the phone in question by dialling the phone number from a mobile or whatever.if the phone does not ring then the line itself is not connected or has a wiring problem.
so if no dial tone and no incoming calls then check the line itself

Try this: using a cell phone, call your fax. Listen on the cell for a busy signal, fax tones, dial tone, etc. If the fax does not answer the cell, check the following: make sure the phone line is plugged into the LINE jack on the fax, NOT THE PHONE JACK. The phone jack is to connect a TELEPHONE to the fax. If problem still exists, press MENU on your MFC, and scroll to GENERAL SETUP, FAX. Scroll to SETUP RECEIVE, and, after writing down the settings, try changing the RING DELAY or RING TIME settings. If problem is still there, press CLEAR/BACK button until GENERAL SETUP appears on screen. Scroll down to INITIAL SETUP, and select RECEIVE MODE. Try changing RECEIVE MODE settings. Write them down before you change anything.

just set the amount of rings higher on the back of the phone and make sure all you old messages are deleted and also make sure its not set to do not disturb