My wallet has been fkund can i cancel my request for replacement licence and receive refund

To cancel a pending order, follow these general steps, which may vary depending on the platform or service you used to place the order:

1. Check Order Status: Log in to the platform or website where you placed the order and check the order status. If the order is still pending and has not been processed or shipped, you may have the option to cancel it.
2. Locate the Order: Find the specific order you want to cancel in your order history or account settings. Most platforms have a dedicated section for managing orders.
3. Click on "Cancel" or "Request Cancellation": Once you locate the pending order, click on the "Cancel" or "Request Cancellation" button. Some platforms may require you to provide a reason for cancellation.
4. Contact Customer Support: If you don't see an option to cancel the order online, or if the order has already been processed, shipped, or is otherwise ineligible for online cancellation, contact customer support immediately. You can usually find the customer support contact information on the platform's website or in the order confirmation email.
5. Explain the Situation: When contacting customer support, provide them with your order details and explain the reason for the cancellation. They will guide you through the cancellation process or inform you if the cancellation is not possible due to the order's status.
6. Check Refund Policy: If you successfully cancel the order, check the platform's refund policy to understand how and when you will receive a refund. Refunds may take some time to process, depending on the payment method used.
7. Monitor Your Account: Keep an eye on your account or email for any updates regarding the cancellation and refund status.

you are complaining to the wrong page
fixya has nothing to do with orders , supply or anything
It is an advice site only
You are required to contact the seller/ supplier direct ( by phone or e-mail) and make your request of them to get any action
be careful in how you approach them in your refund request as "changing your mind" is not a legal requirement to refund.but they are still required to deliver on the sale unless the items are no longer available in which case your are entitled to a refund

REPORT TO POLICE AND TO YOUR BANKING SERVICE
Get new card from you bank

Returning Kindle Books Books you purchase from the Kindle Store are eligible for return and refund if we receive your request within 14 days of the date of purchase. Once a refund is issued, you will no longer have access to the book.
To request a refund and return, visit the Manage Your Content and Devices page. Click the Actions tab for the title you'd like to return, and select "Return for refund".

This is from the PayPal Website:

You can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.

To cancel an unclaimed payment:

1. Log in to your PayPal account.
2. Click History.
3. Click Cancel under Order Status/Actions.
4. Click Cancel Payment next to the unclaimed payment.

Note:

• A payment is automatically cancelled if the recipient doesn't accept it within 30 days.
• If you paid with a credit card, it can take up to 30 days for a refund to appear on your card statement.

If you want to request a refund for a completed payment, here's how to find a seller's contact information:

1. Log in to your PayPal account.
2. Click History.
3. Click Details next to the transaction.

I just read on paypal that,,you can cancel only unclaimed payments. If the payment is complete, you can contact the person who received the payment and request a refund.
and the seller has to take care of the refund

I am sorry that you have not had a level of service that you expected. According to the Terms and Conditions of Use:

Refund Policy

Subscription payments are non-refundable. Refunds of single-problem service fees are provided only if two conditions are met: (i) you request a refund within thirty (30) calendar days following the date you purchased the service, and (ii) we agree (in our reasonable discretion) that you did not receive professional-level advice and guidance on your product. If you believe that you are entitled to a refund, please contact us with your refund request and a description of your case. We will respond as quickly as we can.

Contact us is at the bottom of the page.

No - wait until the refund is issued before canceling... as once canceled - you have no recourse with eBay's mediation and the ability to leave feedback is relinquished.

Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question.

From the "terms" hyperlink at the bottom of every page:

Refund Policy

Email and Chat Support subscription payments are non-refundable. Refunds of single-problem service fees are provided only if two conditions are met: (i) you request a refund within thirty (30) calendar days following the date you purchased the service, and (ii) we agree (in our reasonable discretion) that you did not receive professional-level advice and guidance on your product. If you believe that you are entitled to a refund, please send your refund request and a description of your case to [email protected]. We will respond as quickly as we can.