Have you thought of Sanyo service site ?
SOURCE: I've downloaded my first video
In my opinion,it is due to you haven't choose the right video format.
Video Download Studio can help you with this very well.
get a free trial from http://www.downloadvideos-convert.com/download-videos-music
VDS converts your video into any kind of video format ,including formats AVI, MPEG, MP4, 3GP, WMV, MP3, FLV, MOV, WAV etc.
SOURCE: Is there any place to download the firmware for the olevia 237T
here download this to a blank flash drive
SOURCE: latest firmware solution
No not off hand, try pushing the reset button, and holding the power button at the same time, and it should bring you to the recovery menu, and select reformat, or whatever option it is that completely erases the player.
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