Sub-Zero 690 Side by Side Refrigerator Logo
Posted on Jul 26, 2009
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Subzero 532 refridge cooling but freezer won't freeze

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halftank123

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  • Expert 102 Answers
  • Posted on Aug 05, 2009
halftank123
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Joined: Jul 24, 2009
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Unit has separate compressors and thermostat's. Clean the condenser, if it doesn't improve call for service, as there is a decent chance you will need sealed system work or defrost issue. If you need instructions on cleaning the condenser check subzero.com.also try advanceing the defrost timer as they mostly die in the defrost cycle. Behind the grille there will be a panel with a small hole in it with a screw above and below. Use a flat blde screw driver to turn the gray piece in th small hole clockwise a few clicks. If the freezer comes back on you will need to replace the defrost timer.

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