Most of the time this problem is caused by a build-up of toast crumbs in the latch mechanism. Unplug the toaster oven and follow the instruction manual directions for cleaning the toaster section. Try cycling the toaster lever up and down a few times, then clean out the crumb tray again. If that doesn't solve the problem, you'll have to look for an access to the latch mechanism to clean it out and perhaps gently straighten the latch hook if needed. Note: these are generic directions for all such toasters. I can't be more specific without knowing which model in the Waring Pro line you have.
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