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HP Officejet Pro 6830 - "The print carriage cannot move"

I have an hp officejet pro 6830 with me that is constantly giving the message "The print carriage can not move". If i open the cover to change the ink, the head moves to the right position without any problem and when I close it, the head goes back to the "service station", but the printer says that the head cannot move. I have already checked the inside of the printer, cleaned encoders, cleaned sensors, everything looks fine, but the message continues to appear. Can someone help me?

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HP office jet pro 6830 printer can be appearing many issue like
Print head problem, Print head appears to be Missing and damage Error. You can fix this error by Remove, Clean and then reinstall the print head. It is a very common error you can fix easily.

Posted on Jan 23, 2019

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Here please click the link support of Hp i already search this for you hope this help.

Posted on Jun 20, 2017

Testimonial: "Sorry i cannot see any link here, can you repost it? Thanks."

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Unplug the printer and wait 20 minutes and then re-plug.

Posted on Jun 20, 2017

Testimonial: "I did not wait 20 minutes but alredy unplugged the printer several times. I will try it anyway. Thanks"

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Hi there,
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Good luck!

Posted on Jan 02, 2017

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Carriage jamed....

good ! that u have mentioned the name of ur printer
paper jam error message appers whenever the pick rollers that helps in pulling the papers are dirty but you will not be able to clean those rollers as you may tru to do a power drain :
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