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Andrew Breth Posted on Jun 14, 2017

How to set what number is phone rings from an external number? Norstar M7310

I have a M7310 system and I have 2 phones that can be called correctly internally, but have different extentions when calling from externally. for example feature * 0 on one of the phones returns Name 2094 213 ###-9978 When I call the phone from my desk it works and I reach the correct voicemail. If I use my cell it using ###-2094 I reach another employee's voicemail. If I dial ###-9978 I reach the 2094 voicemail. This all started after I was moving phones locations around our building. I was copying system+user to the destinations extension then change DN.

5 Related Answers

Anonymous

  • 43 Answers
  • Posted on Feb 12, 2008

SOURCE: Internal Call "Voice Call" and does not ring

You can toggle each individual phone extension as to whether or not it recieves a "voice" call or a "ring-first" call.

At the extension, press "SPEAKER - 60" it will display the mode. Press the * (asterick) key to toggle between the modes. Then press SPEAKER again to set.

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Anonymous

  • 192 Answers
  • Posted on Mar 19, 2009

SOURCE: call forwarding for NorStar m7310

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.

Anonymous

  • 277 Answers
  • Posted on Jul 17, 2009

SOURCE: How to change password for external line access

you need to go to security on your phone and input your old password you will see whether to change password or not there,and apply your desire password

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Anonymous

  • Posted on Oct 15, 2009

SOURCE: M7310: Phone number

Are you talking about the DID number that people can dial into you?

You have to get into programming and renumber the extensions. You cant just do your, you will need to do the entire system so everything is uniform.

consultel1

george peters

  • 860 Answers
  • Posted on Apr 10, 2010

SOURCE: All buttons dial the same line.

Check to see if the one touch button for the cash office is stuck down, sometimes the corner will stick but is hard to notice its down.

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Related Questions:

0helpful
1answer

Release forwarding to external number

To program a button to forward on Norstar (if do daily)
Feature * 1
Press spare button
Enter the * code, enter a few pasuses (Feature 78), enter the outside phone number.
i.e *88PPPXXX-XXXX

To program a canel button:
Feature * 1
Press spare button
Enter the * code
0helpful
2answers

Our incoming calls are not ringing out loud on our NorStar M7310 - how do we correct?

Did you check for the volume control and its adjustments? Do you have the setting on "mute?"
0helpful
1answer

I have Norstar M7310, we have 6phones in our office and question on one of phone ext. 241. when calling ext.241 all phones are ring, but when calling other ext.phone is okay will only that phone rings. ...

Sounds like extension has put the phone on transfer. You can try these steps on the Extension 241 phone and see if it will correct the issue. 1. Press the Feature button, then * 2
2. Push the button you want to program
3. Display will read "Intercom #:__"
4. Enter the extension number

0helpful
1answer

Norstar M7208, it's direct line number is diverting to another ph

It could be a simple as the phone has call forwarding to another extension set up on it or the direct line could also be programmed on the other set. Does the screen on the non- ringing m7208 display "forward to:xxx" or does it display the current day and time?
2helpful
1answer

Call forwarding for NorStar m7310

You have to know how to get into programming, and it depends on the type of telephone lines you have... if you have regular analog lines, on a out bound call transfer there is going to be line degragation. Meaning that the outgoing call is not going to be of the best quality.

Secondly, you have to see how many telephone lines you have, if you have 3 analog trunks, with a call forwarding to a cell phone, you will be using up 2 lines... 1 incoming and 1 outgoing to your cell. This leaves 1 trunk for incoming or outgoing callers.
1helpful
1answer

Incoming calls ring on intercom rather than appropriate line.

Somehow you might have taken the lines off the extension. I would double check that under line appearance, that extension is set to "appear and ring" for each line.
22helpful
3answers

No ring and appear on my Norstar M7310

This should work on M7310, M7324 & T7316

Feature ** 266344 - password 266344 - configuration - line data - line access - show ext (yours) - line assignment ( which lines you have, usually 1 & 2) - show line - appear only/ring/apprear and ring

Hope this helps
0helpful
1answer

Telephone ringing problem

Okay first you'll need to know the 2 digit "Set" number for your Phone.
Press "Featire" *0 then Intercom to get the 2 digit number.

Okay Now we need to configure:
Press "Feature" **CONFIG or **266344
Press: Next until "Sets" appears "press Show" Top Right Button
Enter 2 digit "Set Number"
Press Next Until You Get Ringing Lines
Hit the "Change" Button to Turn the Line to "Yes" to ring
Do this for each Line you have that you want to ring.
Done, Please Rlease.
1helpful
1answer

Norstar M7310 auto attendant problem

As far as changing the # of rings, that may be your phone company. Feature 983 will get you in to change to number of rings. It goes as follows:
Feature 983
System coordinator mailbox # and password
OK
AA
Lines
Enter Line Number
OK
Table
Rings
CHNG
Enter the desired number of rings
If after changing the number of rings the Auto atendant does not pick up at all, You have to call your phone company and set up the second delay through them. We had the same problem here.
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