Microsoft Xbox 360 Controller Logo
Posted on Jul 26, 2009
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Xbox wirless receiver not working!!!

Xbox 360 wireless pc controller reciever not working?? Checked all the usb ports through the control panel and all ports are woking fine.
I bought this product about a half a year ago and it was working fine. yesterday I went to play a game on my pc and I noticed when i cut on my computer the light on the receiver was not on I tried pushing the button but nothing happened. I push the button on the xbox 360 controller and the controller works fine but the reciever is dead. The controller works because my brother has one too and it works with his recievr my reciever doesnt even cut on anymore no LED light or anything. I NEED HELP THANKYOU FOR YOUR TIME

1 Answer

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  • Expert 52 Answers
  • Posted on Jul 26, 2009
Anonymous
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Joined: Aug 28, 2008
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Probably defective. Get you a new one.

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My Datal Turbofire2 Xbox 360 controller won't connect to my computer.

For the Microsoft branded controllers, you need a usb adapter. Amazon has them ( http://www.amazon.com/Xbox-Wireless-Gaming-Receiver-Windows-Pc/dp/B000HZFCT2/ref=sr_1_4?s=videogames&ie=UTF8&qid=1299466859&sr=1-4 )or you can search Xbox 360 wireless gaming receiver for windows. For the price, the best option is to purchase the adapter bundled with a Microsoft controller.
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Connection problems might be caused by one or more of the following factors:
  • Weak batteries or a weak Xbox 360 Rechargeable Battery Pack
  • Interference from another wireless device, such as a microwave oven, a cordless phone, or a wireless router
  • Metallic objects positioned between the console and the wireless controller, such as a chrome faceplate or metal dividers, shelves, or doors on an entertainment center cabinet

    Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.
  • There are already four controllers connected to the console.
uparrow.gifBack to the top THINGS TO TRY Solution 1: Restart your console Turn your console off, wait a minute, and then... Solution 1: Restart your consoleTurn your console off, wait a minute, and then turn it on again.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 2: Replace the batteries or the Rechargeable Battery PackInsert fresh AA batteries, or attach a fully charged Xbox 360 Rechargeable Battery Pack to your controller. If you have an Xbox 360 Rechargeable Battery Pack
  • Remove the battery pack and reattach it to your controller, making sure that it is attached correctly.
  • Press and hold the Xbox Guide button. In the upper-left area of the Xbox Guide button, the battery meter indicates your current level of battery strength. You might need to recharge the battery pack, if the level is low.

    Collapse this imageExpand this imagecontlrftbtn.jpg

If you have an Xbox 360 Play & Charge kit
  • Make sure that the Xbox 360 Rechargeable Battery Pack is correctly connected to your controller and plugged into one of your console's USB ports. If you check both of those things but are still having the problem, try the suggestion below.
  • Plug the charge cable into each USB port on your console, one by one. There are two USB ports on the front of the console and one on the back. If the controller works in one USB port but not another, try another accessory in the USB port that did not work with the controller. If the USB port does not work with any accessory, your Xbox 360 console might need to be repaired.
  • Turn off vibration feedback (rumbling) on the controller. If you play games with feedback while charging, it takes longer for the controller to charge and might drain the battery pack faster than it can recharge. Here's how to turn vibration off.
    1. Press the Xbox Guide button on the controller.
    2. Go to the Settings area, and then select Preferences.
    3. Select Vibration.
    4. Select Enable Vibration to clear the checkbox.
If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 3: Remove objects between the controller and the consoleThe controller works within 33 feet (10 meters) of your console. However, objects placed between the controller and the console might reduce this range. In addition, objects that use wireless technology (for example, a cordless phone) can interfere with your wireless controller. Remove or relocate objects or wireless devices that might interfere with the wireless controller or console. Here are some things that can cause problems:
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Note All licensed Xbox 360 console faceplates are tested for interference, and do not interfere with licensed wireless devices.

If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 4: Disconnect all controllers and headsetsIf all four rings surrounding the power button on the console are green but the controller has four flashing green lights, four controllers might already be connected to the console. Disconnect all of the controllers, and then try to connect the controller with the problem.
  • To disconnect a wireless controller, press and hold the Xbox Guide button for three seconds, and then turn the controller off.
  • To disconnect a wireless headset, turn the headset off.
  • To disconnect a wired controller or headset, unplug its cable from the console.
To learn more about connecting your wireless controller, please read the following Knowledge Base article: 906947 (http://support.microsoft.com/kb/906947/ ) How to connect an Xbox 360 Wireless Controller to an Xbox 360 console or computer If your controller is still not working, try the next solution. uparrow.gifBack to the top Solution 5: Replace your controllerIf your controller still does not work correctly, it might need to be replaced. Please contact Xbox support at the following address: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) uparrow.gifBack to the top Additional supportPlease visit the following Web site for information about how to contact Xbox support: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)
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Most games support the gamepad by default. You should not need any software or setup. But you might need the Drivers for it... Check this out, hope it helps:

http://www.microsoft.com/hardware/download/download.aspx?category=Gaming&type=Gaming&sku=JR9-00001
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Hello my name is Tim Ehrhart, If the reciever is not lighting up then it is dead, you can try to take it to walmart and exchange it for a working one, they are usualy good at swapping out and if they give you a hard time buy a new one and return it with the old reciever instead of the new one. I hope this helps you.
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I finally found a solution that works for me (most of the time). I bought a USB hub (un-powered at the moment) and the problem seems to have disappeared. The Hub however isn't the solution. Running the controller or the hub from the rear motherboard ports is.
I was initially using the 360 wireless receiver from the front ports on the PC which are driven by a different circuit on the motherboard than those from the rear of the PC.
When the receiver is run from the rear ports or in my case a hub powered from the rear ports it works most of the time.
Ocassionally the receiver doesn't link with the 360 controller however unlike last time when pressing all kind of combinations of re-sync buttons did nothing, all I do now is press the very tiny white button on the front of the controller and it links up like it should within 1.5 seconds.
I hope this helps guys as the controller is great when working.
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HI perform a system restore to before you installed the drivers
(start,Run System restore)
then reinstall them

should work :)

please rate .
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WARNING: try at your own risk!

I kind of fixed it. The problem appears to be with the USB controller - specifically, my mouse (a Razer Copperhead) and the XBOX 360 wireless receiver. A lot of work went into the solution, but I essentially ended up uninstalling and unplugging all of my USB devices (you can uninstall them using device manager in System Properties>>Hardware within Control Panel. Look for Universal Serial Bus and uninstall everything in that category). Reboot. Then, I first plugged in the device in question (my 360 receiver). Afterwards, I one by one plugged in each item until I found the one conflicting with the receiver (my mouse). After that, I uninstalled all devices again and next uninstalled the drivers for the conflicting device (my mouse in this case) and rebooted again. After this, I tried several times to uninstall and reinstall the mouse and various USB devices until finally it worked (sort of).

I call this a partial solution because now I appear to have the opposite problem. My mouse seems to be conflicting with another device (probably the 360 receiver). My mouse refresh rate is very choppy. The good news (for me) is that I can uninstall the USB controller for the mouse, reboot, and both the 360 controller and the mouse will work fine... that is until shut down. Then I have to uninstall the mouse controller and reboot again. Needless to say, I keep my computer on more than usual now.
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