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I have an old Jeanie Rub massager Model M69-315A. It worked fine when I last used it a year ago, but now it only buzzes when turned on. I am not handy. Can I send it somewhere to be fixed?

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3 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE:

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Posted on Jan 02, 2017

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alicantecoli
  • 22484 Answers

SOURCE: My Jeanie Rub machine is about 25 years old and

sounds like the motor windings have burnt out causing a high resistance which is resulting in no power ,dump it and buy a new one is probally the best alternative

Posted on Oct 22, 2010

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tall_tiger
  • 102 Answers

SOURCE: jeanie rub massager

Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

1-800-338-7014

Basic Service Package - $49.00 + $13.00 Shipping

- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.


Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728


If you have any questions regarding our service,
please call 1-800-338-7014.

Posted on Feb 16, 2013

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Hi ring core product they might b able to help ,,877-249-1251.....cheers

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Here is a link to the product information page in the manual, the voltage is indicated there:
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Jeanie Rub Service Information Jeanie Rub Warranty Information
Core Products provides a full one-year warranty on all defects in material and workmanship. Any misuse, unauthorized repairs, or product abuses are excluded.

Defective products reported within one year of date of purchase will be replaced or repaired. Call the Customer Service department at Core Products at 800-338-7014 for a return authorization number and to arrange shipping.
Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

Jan 30, 2013 | Jeanie Rub Variable Speed Professional...

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I need to change the electrical cord as it has become lose. Where can I send it to be fixed or how do I open the massager and close it again. Thank you


Jeanie Rub Service Information Out-of-Warranty Service


Cord Replacement - $25.00 + $13.00 Shipping

- Replace worn cord

Core Products International, Inc.
RETURNS DEPARTMENT RA#XXXXX
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service information please call 800-338-7014.



Jul 26, 2011 | Jeanie Rub Variable Speed Professional...

1 Answer

Clothing got between pad and motor, how do I take apart to unjam


There is an adhesive label on the top of the motor.

There are two very small hex nuts that hold the handle tight against the motor assembly. You can take a sharp single edge razor blade and lift the adhesive label from the motor on either side, the left or the right just far enough to expose the hex nuts. Use a small 9mm socket to loosen the hex nuts enough to slide the cover out. Retighten the hex nuts. Use a strong glue like Gorilla glue to reattach the label.
I sewed some "1-inch" wide elestic straps on each end to the cover to prevent it from sliding....that was over ten years ago and it works great.

Jul 03, 2011 | Jeanie Rub Variable Speed Professional...

1 Answer

I have a Jeanie Rub model # M69-315A. can i or is it pisible 4 me 2 replace the brushes inside the motor?


Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

1-800-338-7014

Basic Service Package - $49.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.


Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728

If you have any questions regarding our service
information please call 800-338-7014.

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3 Answers

Jeanie rub massager


Out-of-Warranty Service

Core Products will repair most Jeanie Rub Massagers after the warranty has expired. Some of the very early models can not be repaired but can be returned for a $50.00 credit towards a new unit.

It is difficult to determine the extent of the repair until the unit is inspected however, we guarantee the service call will not exceed $89.00 plus shipping.

1-800-338-7014

Basic Service Package - $49.00 + $13.00 Shipping

- Cleaning
- Replace worn parts & pad

Complete Service Package - $89.00 + $13.00 Shipping
- Cleaning
- Replace worn parts & pad
- Replace motor

Cord Replacement - $25.00 + $13.00 Shipping
- Replace worn cord

There is a 90-day warranty on any service that is performed by Core Products International.


Where to send it
Core Products International, Inc.
RETURNS DEPARTMENT
1505 Parker Ave, PO Box 627
Chetek, WI 54728


If you have any questions regarding our service,
please call 1-800-338-7014.

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