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Dylan Klier Posted on May 26, 2017
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WHY DOES MY TV HAVE A PICTURE BUT NO SOUND?

FOR A COUPLE OF MONTHS IF MY CABLE BOX TIMED OUT MY TV WOULD LOSE SOUND. TURNING EVERYTHING OFF FOR A FEW MINUTES WOULD RESOLVE THE ISSUE. TODAY IT IS NOT RESOLVING THE ISSUE. GREAT PICTURE NO SOUND

1 Answer

shaun taylor

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  • Televison & ... Master 1,527 Answers
  • Posted on May 27, 2017
shaun taylor
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Joined: Jan 10, 2009
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Hi put some hear phones into the tv jack see if you can hear sound this test tells you the sound processor is working, also you can test the speakers with a meter, thanks

shaun

5 Related Answers

A

Anonymous

  • Posted on Nov 30, 2007

SOURCE: No picture, hear sound, television will shut off after a few seconds.

Take out the bulb (back left hatch door) look to see if the element inside the bulb is broken or blackened - (replace bulb) if the bulb looks OK then it's the ballast that fires the bulb (service call).

Raf

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Anonymous

  • 1 Answer
  • Posted on Nov 23, 2008

SOURCE: No sound on my 32'' Insignia LCD HDTV

I have a question? Do you move your Television frequently, OR do you unplug it frequently when it's not in use? I have found that doing either or both of those things can bring on problems, especially audio problems.

I've had the disappearing sound problem twice with my Element FLX-2610. This latest time I was stumped because the full scan didn't resolve the problem. And of course, the sparse manual that comes with the TV contains no troubleshooting advice at all.

But I did find a suggestion on another sveral other sites: Reset the TV. You might have a small reset button (like you would find on a DSL modem) somewhere on your TV but there is a manual way to do it two. Whichever way you do, MAKE SURE to disconnect every single device (yep, it's a pain) and UNPLUG the TV before doing this.

To reset with a reset button, disconnect devices and unplug the TV. Depress the reset button for 5 seconds. Reconnect devices, then plug in the TV.

Manual Procedure:
Disconnect all devices
Unplug the Television
Using the on/off button on the Television (NOT on the remote), depress and hold the button for 5 seconds.
Reconnect the devices, then plug in the TV.

Unless something has shorted out or burned up inside, this resetting, as a last resort, should fix the audio problem. Worked like a charm for me!

Good Luck!
Nena

Anonymous

  • 2 Answers
  • Posted on Feb 05, 2009

SOURCE: Motorola DCT6412 Cable box

Ive seen this before...that may be indicative of an upgrade of the software in the cable box that comes from your cable provider. The best thing to do is plug it back in, let it get the "yellow ring" for a bit, and wait for the upgrade (it make take 10 - 15 minutes). Then things should return to normal... If the condition persists, try to call the cable company.

Anonymous

  • 4090 Answers
  • Posted on Aug 17, 2009

SOURCE: tv pops then cuts off

The right direction is right to the service center! you have a failing transistor that could catch fire.

please rate our help so we stay on the net

Anonymous

  • 128 Answers
  • Posted on Oct 07, 2009

SOURCE: I am having problems with my Westinghouse LCD TV.

No quick fixes. A component such as a capacitor is heating up and failing. Sometimes a cracked solder connection will work fine until it heats up and no longer sustains the connection.

When the screen goes off, shine a very bright flashlight at the screen to see if the image is still there. In many cases, the problem is the screen backlight, which consists of several CCFL tubes (fluorescent lamps) and a circuit board called the inverter (similar to a lamp ballast).

If the image is there, but the backlight is off, then you just may need a new inverter board.

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Don't know what service provider you have, free to air, satellite, cable or what? Try feeding the TV another signal and see what it does. Play recorder movie from DVD, or if you have a VCR around even try that. If it plays the DVD etc, with no issues, then TV is not the problem, most likely the cable box, satellite box etc, could be as simple as a bad cable connection at the house, a splitter or street box. Eliminate all the simple things first, then look at the TV.
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I am not familar with that particular set, but this is what I would check (assuming you don't have a surround sound system hooked up to it as it would sound like a tuner problem otherwise). If you have external Audio/Video jacks with cables hooked up to the Direct TV box, move the video cable and see if you lose video when it is jiggled. If so, you either have a bad cable or connection/connector. When you say you have to turn the TV off for about 30 minutes, do you leave the directTV box on? If so, then the problem seems to be with the TV. Otherwise, maybe the direct TV box is at fault -- leave the TV on and turn off the cable box for a half hour and try it again. You have a few possibilities here, good luck.
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