My fisher and paykel active smart fridge E521T is playing up, the fridge don't work no more but the freezer is fine? Any help would be great

Hi,
From thee sounds of your issue you will need a sensor or a fan motor to move air from one section to another. Most likely this would be a fan motor located within the freezer section either not running or air flow is obstructed and can't leave the freezer section to enter through passages to cool the other section. Locate the air ports within the refer section, open freezer door (is there air coming out of air port in this section?). Now, close door to freezer, (is the same air flow still there?). If not you have an air flow restriction and this would need to be addressed. Good Luck, hit me up if you have more questions

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Do you see any ice buildup on the back wall of the freezer or behind it?

fan will turn on and off depending on the temp

it is behind the plastic panel at the back of the freezer,usually just clips in and pulls out

Probably needs new fan. Most likely broken wire. Others have soldered if break easy to get to.

press the select button ( the button that you choose the temperature on the fridge and freezer) and check that the fan on both fridge and freezer are working.

trn your thermostat right down see if that helps

I would reset the module. Open the fridge door, keep the freezer door closed, then press the mode button (located on the display panel. This will re initiate the electronics

close freezer door, open fridge door and press the mode button